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Correspondence and other papers relating to public relations from the Chairman's Office.

The file contains the following items:
report on the Customer Relations Department, June 1987;
draft memorandum to Directors, Departmental Directors and Senior Managers (Blackfriars [head office]) announcing Sainsbury's sponsorship of the Contemporary Art Society Market (4-7 November 1987), with photocopy of advertisement for the Contemporary Art Society Market in 'Time Out', 28 October - 4 November 1987;
correspondence relating to the Kirkby Lonsdale District Committee of the N.S.P.C.C.'s request for donation of Sir John's autograph for auction to raise funds for the charity (October 1987);
correspondence relating to a complaint from Mrs P.K. Sinclair in which she outlines her displeasure at being charged 4p for larger carrier bags, 29 September 1987 (she also sent a copy to the B.B.C.'s "That's Life" programme);
translation of basic facts about Sainsbury's into French, produced in May 1986.