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Accessibility Statement

This accessibility statement applies to

The domains covered by this Accessibility Statement are run by The Sainsbury Archive.

Accessibility and inclusion are important to all staff at The Sainsbury Archive and we aim to have as many people as possible to be able to use

Accessibility features

  • Zoom in up to 200% without losing information or having to scroll from side to side.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • ALT text - Meaningful alternative text for images for non-visual browsers.
  • CSS - complete separation of style from content.
  • Device independent design providing open access to content on all platforms and devices.
  • Meaningful page title tags to provide search engines and visitors with a cue to where they are within the site.
  • Semantic XHTML – correctly structured HTML documents, with meaningful content hierarchy.

If you're using an assistive technology, or adjusting browser settings, you should be able to:

  • Change text and text background colours
  • Change font style and sizes
  • Zoom in up to 200% without losing information or having to scroll from side to side
  • Navigate using just a keyboard
  • Navigate using dictation software, such as Windows 10 Speech Recognition and MacOS VoiceControl)
  • Navigate using a screen reader (including the most recent versions of JAWS, NVDA, VoiceOver and TalkBack)

Need help adapting your computer, phone or tablet to meet your needs? Read AbilityNet's My Computer, My Way.

How accessible is this website?

Some parts of this website are not fully accessible:

  • Some elements have missing/empty values.
  • Some elements have contrast issues.
  • Some elements are not keyboard accessible.

Specific non-compliances are listed below.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Sainsbury Archive is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The majority of this website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, and partly compliant with 2.1 AAA standard, except for the non-compliances listed below:

Non-compliance with the accessibility regulations

Based on sample testing of pages selected by our user experience and metrics teams, we know that the content listed below is non-compliant with the accessibility regulations for the following reasons:

  • Some text require CSS to achieve contrast with page background. There are certain images and text that require CSS to be visible where the user has a default background colour, or when an image is behind text (e.g. page titles). Recommended fix: Selecting images with higher contrast, increase opacity for overlay background fill.
  • Some elements are not keyboard accessible. When using a keyboard to navigate content on the website, some filters will not be focused (e.g sections for Catalogue, Stories, Memories). Recommended fix: Investigate code and determine solution for ensuring keyboard accessibility for filter HTML tags.
  • Missing a ‘print style sheet’ to provide print-friendly version of pages, without duplicating site content
  • Contrast issues, including links that appear on a non-white background (Success Criterion 1.4.3: Contrast)
  • Use of colour as the only visual means to convey text as a link (Success Criterion 1.4.1: Use of Colour)
  • Form inputs missing/empty labels (Success Criterion 2.4.6: Headings and Labels)
  • Headings missing/empty labels (Success Criterion 2.4.6: Headings and Labels)
  • Buttons missing/empty a value (Success Criterion 3.3.2: Labels or Instructions)
  • Images missing/empty descriptive alt text attributes (Success Criterion 1.1.1: Non-text Content)
  • Broken ARIA reference (Success Criterion 1.3.1: Info and Relationships)
  • The cookie notice banner missing link to policy details (Success Criterion 2.4.9 Link Purpose (Link Only))

Some of the errors mentioned above are associated with externally maintained plugins and not within the website’s code, and therefore are not able to be rectified by us (including missing labels and empty headings for example).

Help us improve

We're dedicated to improving the accessibility and usability of our web and mobile services, and we welcome feedback.

If you wish to report an accessibility issue with the web site or mobile app then please do not hesitate to contact us. To help us address issues as quickly as possible, please try to include the following information when you contact us:

  • Describe the problem in as much detail as possible, give us an example of what you were trying to do.
  • Provide the web address (URL) of the page or pages where the issue occurred or describe the page e.g. Catalogue, Memories, Homepage.
  • Provide information about the device, browser, operating system and any assistive technology that you are using, along with information about any computer or browser settings that you may have customised.
  • Your contact details so that we can get in touch if we need to ask further questions in order to investigate and resolve the problem.

Contact us

You can contact us by phone or email. We provide information about visiting in person. People with health conditions or impairments that may impact their visit can find out more.

The Sainsbury Archive
Museum of London Docklands
No. 1 Warehouse
West India Quay
London E14 4AL
tel: 020 7001 9852

The website is regularly tested using the Web Accessibility Evaluation Tool (WAVE) and best professional judgement.