The JS checkout evaluation and development research
Mar 1997Report on finding of market research into customers shopping experience.
SA/BRA/4/3/1/16/5/13
Customer service monitor VIII
Apr 1991Market research into the types customers perceptions of Sainsbury's.
SA/BRA/4/3/1/16/5/11
Product code guide
[c. 1990s]Guide for staff to product codes on packaging. Shows examples of bar codes, supplier codes, design date code, date code and batch or factory code to help head office deal with complaints.
SA/BRA/5/1/4
Slide photograph of 1990s scanning checkout
1990sSA/BRA/4/3/5/1/4
'New scanning technology at Sainsbury's' leaflet
[1990s]Leaflet explaining the multi-part receipt which is issued to customers paying by EFT [Electronic Funds Transfer]. Also explains the penny back plastic bag scheme and licensing hours for the sale of...
SA/BRA/4/3/2/12
Customer service monitor VII
Dec 1990Market research into the types customers perceptions of Sainsbury's.
SA/BRA/4/3/1/16/5/10
Customer service monitor V
9 May 1990Market research into the types customers perceptions of Sainsbury's.
SA/BRA/4/3/1/16/5/9
Haverhill branch tender plans by Roberts & Partners
1989-199040 outsize paper plans; tender drawings with revisions by Roberts & Partners Consulting Engineers relating to the Haverhill branch site, includes fish counter, scanning system etc. 3 A4 listings...
SA/SUB/ACO/3
"Modern technology at Sainsbury's" leaflet
[c. 1989]Leaflet explaining new services available at Sainsbury's. Explains how the scanning system works, weighing of produce at checkout, Multibuy discount savings, cheque and EFTPOS payment methods,...
SA/BRA/4/3/2/7
Press release about new unit price ticketing system
7 Jul 1989Press release relating to the introduction of new unit price ticketing system.
SA/BRA/4/3/1/12/6/2
"Multibuys Training Workbook"
1988Staff manual explaining what a Multibuy is, daily checking procedures, ticketing and advertising and Multibuy scan/check procedures. Includes questions and exercises to be completed by staff....
SA/BRA/4/3/3/14/1
ICL4 upgrade and EFT (Electronic Funds Transfer)
20 Oct 1988Update on in-store scanning equipment.
SA/BRA/4/3/1/17/22
EFT development paper
7 Mar 1988Paper summarising the EFT [Electronic Funds Transfer] facilities that could be made available in Sainsbury's scanning branches.
SA/BRA/4/3/1/17/15
Reports on customer scanning complaints
1988-1989Statistical information compiled from customer complaints with regard to scanning.
SA/BRA/4/3/1/16/8
Introduction to branch computing
Aug 1988Information sheet giving introduction to branch computing.
SA/BRA/4/3/1/16/7/6
History of scanning information sheet
Apr 1988Information sheet on the history of scanning.
SA/BRA/4/3/1/16/7/3
Press releases about scanning, EFTPOS, and customer self-scanning
1988-1997Copies of press releases documenting Sainsbury's checkout scanning systems, EFTPOS and customer self scanning equipment.
SA/BRA/4/3/1/9/3/6
"Scanning Made Simple" staff training video
1987Training video for Sainsbury's cashiers working at Sainsbury's scanning checkouts. The video explains techniques for scanning, explains how to operate the system, shows where barcodes are located. It...
SA/BRA/4/3/3/20/4
Multibuy leaflets and notes
24 Jul 1987Copies of two customer leaflets on mulitbuys and notes for district managers regarding the installation of scanning applications to deal with multibuy products. The system allows the company to mount...
SA/BRA/4/3/1/16/6/26