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Video shown at the Sainsbury's 2005 Management Conference to entertain the Sainsbury's staff attending the conference (the title on the countdown clock suggests it was used to open the conference, however the video is played during AV/802 with a suggestion that it was not able to be played in its intended slot).

The video shows footage from a normal horse race, but with the commentary replaced with a jocular commentary for a spoof "Sainsbury's Customer Handicap Chase" with each of the horses representing customers eg "Busy Mum" and "Daily Shopper". The commentator refers to various issues and improvements in stores in areas such as availability and customer service.

Duration: 2 minutes (excluding countdown clock). Production company: New Moon