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Video about Sainsbury's work with consulting firm Accenture to cut costs by outsourcing IT (Information Technology) staff.

The main body of the video is divided into three sections covering the following:
02:21: "Customers and Stores": customer data warehouse; Nectar card loyalty programme; new standardised point of sale system; new checkout methods including fast track checkout and self-checkout; future stores programme (includes clips and details about Pimlico branch, with clip of interview with Andrew Cotterill, Format Development, and Hazel Grove branch)
06:45: "Trading and Supply Chain": updated planning, category management and management information systems; Collaborative Product Development (CPD) solution for new own brand products; Retek demand forecasting; new depots and warehousing systems (includes clip of interview with supply chain director Martin White); Shelf Availability Monitoring (SAM); TempoSoft labour scheduling system; Sainsbury's to You internet shopping website.
10:42: "Support Services and IT infrastructure": Connect, a knowledge management system for Sainsbury's staff; new finance and e-procurement systems; new payroll system; new IT support infrastructure (includes clip of interview with managing director Stuart Mitchell).

Includes clips throughout of interview with Sainsbury's CIO & business transformation director Maggie Miller, footage of staff in Accenture offices, interiors and exteriors of Sainsbury's branches with staff and customers, products on shelves, depots, lorries, and 33 Holborn Business Centre.

Ends with "produced by tigervision" onscreen, with logo and contact details.

Duration: 13 minutes 20 seconds.