'JS Journal', April 1996

Table of content

• Contents Page
  02

  CONTENTS
  HEADLINES
  50TH BIRTHDAY
  COMPETITION
  WRITELINES
  STORE OPENINGS
  THE ROLE OF THE
  OCCUPATIONAL HEALTH
  ADVISER
  PHARMACIES IN STORE
  LIFESTYLE CLOTHING
  VOUCHER
  STORES AT LARGE
  TOMMY'S CAMPAIGN
  CHECK THIS OUT
  NEW...

• Customers choose beef after prices drop
  02

  Customers choose beef after prices drop
  In the light of current concern regarding Bovine Spongiform Encephalopathy
  (BSE), director of scientific services Geoff Spriegel explains JS's position. 'Our start point must...

• What's on your mind?
  02

  What's on your mind?
  Do you have a burning question about the business you'd like to ask the chairman or a
  board director? Whatever the issue, whether it be a new customer service initiative or
  business objectives, write to us...

• Happy to help
  03

  The second stage in JS's
  national customer service
  programme was
  announced on 4th April,
  with a further range of
  services designed to take
  the stress out of shopping.
  The new services
  comprise:
  A free AA...

• JS TV to go live
  03

  JS TV to go live
  Following a successful
  trial in ten stores last
  November, the company
  has committed to live
  business television and
  will launch JS TV
  company-wide in the
  coming months.
  Sainsbury's is the first
  food...

• Making a song and dance
  03

  Making a song and dance
  Sainsbury's has developed a new programme of
  regional arts sponsorships and will now be sponsoring
  Wingfield Arts in East Anglia and the Phoenix Dance
  Company in Yorkshire. The aim of the...

• Parents vote JS friendliest supermarket
  03

  Parents vote JS friendliest supermarket
  JS has won the award for
  Best Supermarket in the
  1996 Parent Friendly
  Awards organised by the
  national baby charity
  Tommy's Campaign and
  Huggies Nappies.
  Some 35,000 parents...

• The big cover up
  03

  The big cover up
  Popular pin-up Samantha Fox covered up for charity
  last month with the launch of the Cancer Research
  Campaign's new sun lotion at London's Cromwell
  Road store. Experts predict this year
  over 40,000 new cases...

• Charter for the road ahead
  04

  Charter for the road ahead
  A new charter outlining the services for road users provided by the Highways
  Agency was launched at Nine Elms by Railways and Roads Minister John Watts (left)
  and Sainsbury's public affairs manager...

• Did you hear?
  04

  Did you hear?
  Instore communication
  has taken on a new
  meaning at Durham and
  Whitley Bay, where
  branch staff are sharing
  and solving business
  problems - by talking to
  each other.
  David Milburn, store
  manager at...

• Sizzling success for sausages
  04

  Sizzling success for sausages
  John Eaton and the Cajun Sausage supplier's marketing director,
  Bernard Hoggarth (centre), collect the Best Supermarket Sausage
  award from Ulrika Jonsson.
  Sainsbury's picked up two prizes at the...

• Slipping through the net
  04

  Slipping through the net
  For all you internet buffs who tried to contact our
  home page using the address we gave you last month,
  we're sorry to have led you astray!
  The correct address is http://www.jsainsbury.
  co.uk. We...

• Veterans reunite
  04

  Veterans reunite
  A total 3,200 Sainsbury
  Group Veterans came to
  the Royal Lancaster Hotel
  in London's West End for
  three reunions held on
  Mondays, March 18 and
  25 and April 1.
  Chairman David Sainsbury,
  with his wife...

• David does it again
  05

  David does it again
  ARC director Kevin
  Hawes and senior deputy!
  manager at Selby Road .1
  Adrian Roebucic present i
  the certificate to David, i
  Tireless David Paterson has received a special certificate of thanlcs for liis...

• David Quarmby resigns
  05

  David Quarmby resigns
  Chairman David
  Sainsbury announced on
  March 8 that joint
  managing director David
  Quarmby would be
  leaving the company at
  the end of April.
  'It is with great regret' he
  said 'that we have
  accepted...

• GIVE AS YOU EARN
  05

  GIVE AS YOU EARN
  The Give As You Earn
  scheme, which helps those
  who wish to give regularly
  to charity, entitles donors
  to take advantage of an
  income tax concession.
  The Chancellor's autumn
  statement in November
  1995...

• SAINSBURY'S CHOIR of the YEAR
  05

  SAINSBURY'S CHOIR of the YEAR
  The twelfth Sainsbury's Choir of the Year, the largest
  amateur choral event in the UK, has been launched.
  Over 10,000 voices from 256 choirs will participate in
  the audition rounds. Choirs compete...

• Take in a show
  05

  Bob Hilborn, chief
  technologist, said 'This
  year's theme was Partnership
  in Produce and at the
  show we launched three
  major new partnerships.
  Our Integrated Crop
  Management System was
  taken further by the launch
  of a...

• DEVELOPMENTS
  06

  The first two Texas stores
  to convert to the Homebase
  format are at
  Longwell Green in Bristol
  and Wellington Retail
  Park in Telford.
  The conversions
  signal the start of a
  national reformatting
  programme which aims...

• Macclesfield outwits everyone again
  06

  Macclesfield outwits everyone again
  We all belong to the same Group, but once a year the competition between the
  subsidiaries reaches a peak at the annual Grand Final of the Company Quiz. Teams from all over the
  company came to...

• 50TH BIRTHDAY COMPETITION
  07

  Since the Journal's 50th anniversary celebrations got underway in January, Freddy Fifty has
  offered readers the chance to win personal CD players and a choice of Tyrone Crystal, as well
  as giving all competition entrants the...

• Look who's Talking Back
  07

  Look who's Talking Back
  JS staff demonstrated their
  enthusiasm for Talking
  Back with a superb
  response to phase 2's
  questionnaire. 'Thank you
  very much, it was
  tremendous' say the
  TalkBack team, with every
  division...

• Never too late to learn
  07

  Never too late to learn
  Displays giving information
  on learning opportunities
  for people past
  school age are to be set up
  in a number of stores and
  Savacentres from May 13
  as part of the Adult
  Learners' Week...

• We know a man who will
  07

  We know a man who will
  JS has teamed up with
  the AA to provide an
  exclusive customer
  service ofTering a free
  vehicle breakdown
  service.
  Customers whose cars
  break down while shopping
  at JS can call the AA,
  who will...

• Writelines
  08

  From all staff at East Ham
  We would like to wish our recently retired colleague
  We miss you very much and we all hope you enjoy
  deserve it.
  Enid Brown all the best,
  your retirement - you GIVE US A CAREER
  BREAK
  Robert...

• Branch opening—New Cross
  10

  NEW CROSS
  New Cross Gate opened
  its doors in late February
  and, despite the bitterly
  cold day, the store
  exceeded its target
  sales.
  The store has a playcentre
  which is run by
  the Nationwide Childcare
  company....

• Branch opening—Street
  10

  STREET
  While the rest of the country was digging itself out from the snow, people at Street,
  Somerset, were happily shopping at their new JS store.
  One of the the company's smallest stores, but quite likely the largest village...

• Branch opening—Hamilton
  11

  HAMILTON
  Seven-year-old Hamilton
  resident Monika Burns was
  the VIP guest at the opening
  of the new Hamilton store in
  late February.
  She visited the store after
  her aunt Lucille Barkley wrote
  to JS about her kindness...

• Branch opening—Straiton
  11

  STRAITON
  Chairman David Sainsbury had assistance opening the new
  store in Straiten as ten-year-old Anna Ballantyne from
  Bonnyrigg helped to cut the ribbon. Anna won the
  honour after entering a competition run by the...

• Working on good health
  12

  Working on good health
  '•ototaji
  i
  $
  Doreen was 55. She had worked in the store for many years and had
  been reliable and productive. But for the past few months she had
  been off sick every few days. Her manager could not...

• HEALTHY FUTURE IN STORE FOR PHARMACIES
  14

  HEALTHY FUTURE IN STORE FOR PHARMACIES
  Until last September there was no such thing as a JS pharmacy. Now there are eight.
  The Journal spoke to the pharmacy special business unit team, based at Blackfriars,
  to see if JS...

• LIFESTYLE CLOTHING VOUCHER
  14

  Spring is already here and the new season's collection of Lifestyle clothing in Savacentre hypermarkets brings the
  summer sun that little bit closer. So now is the time to make sure your wardrobe is ready for when the heat is...

• A question of consuming passion
  16

  A question of consuming passion
  Did you know? That if you
  win the lottery on Saturday
  you have 180 days to
  claim your prize. That you
  can contact the Telephone
  Preference Service if you
  wish to stop double glazing
  sales...

• Awards winning fundraising, by George!
  16

  Dartford store manager
  George Smart last year
  appeared in the JS
  Journal with his
  namesake George the
  horse, bought for the
  local Arrow Riding School
  for people with
  disabilities after £1,000
  was raised by the...

• Hereford's heartfelt support
  16

  Hereford staff went
  beyond the call of duty In
  their kindness to 73 year
  old customer Margaret
  Davles. In January,
  Margaret was attacked
  and robbed of £120 In
  the store's parking area.
  She sustained various
  Injuries...

• Life saving pennies
  16

  There is no Text

• Sponsorship for food studies
  16

  Sponsorship for food studies
  students at the Latymer School will be taking a very close
  look at food with the help of a cheque for £125 from Enfield
  store. The store's Link school had submitted a bid for
  support towards an A...

• More than our share of nappiness
  17

  Rock on for Tommy's
  Together, Sainsbury's and EMI are making healthy
  babies! ElVII Records are backing Tommy's
  Campaign with a unique compilation album
  dedicated to happy, healthy babies.
  Baby Love features tracks from 19...

• Austrian buyers eye up UK potatoes
  18

  Austrian buyers eye up UK potatoes
  With Austria now a member of tlie
  EC, and UK farmers lioping to
  increase exports, the Department
  of Trade and Industry supported a
  visit by nine of Austria's most
  important potato buyers...

• Coffee and couplets
  18

  Coffee and couplets
  Staff at Upton store so loved
  their newly refurbished coffee
  shop they decided to promote its
  sales with a Valentine's Day
  poem competition. Winner was
  Robin Jackson from Irby, a regular
  customer....

• Hear ye, hear ye, watch out for these two
  18

  Hear ye, hear ye, watch out for these two
  When Audrey Burgess and Joyce
  Farrell retired from Winchester
  they received the store's
  equivalent to the freedom of the
  city - they were given 'the right to
  become cantankerous...

• Jimmy takes the high road to Winchmore Hill
  18

  Jimmy takes the high road to Winchmore Hill
  Forget Mel Gibson. What female
  customers at Winchmore Hill
  wanted to see in a kilt on January
  25 was Jimmy Morrow, fresh
  foods replenishment assistant.
  Jimmy was born in...

• Countdown to fame
  19

  Countdown to fame
  Fulham staff had long been aware
  of the mathematical skills of
  colleague Philip
  Treioggan. The
  baker could, they
  boasted, add up a
  long receipt in his
  head. So it came
  as no surprise when he made it on...

• International deal for JS soccer star
  19

  International deal for JS soccer star
  Some of the best players in the world of football have conie to ply their
  trade in Newcastle in recent years. Asprilla from Columbia. Ginola from
  France and Philippe Albert from Belgium....

• Leaping for joy
  19

  Leaping for joy
  On Leap Year Day this year, staff
  at Marshall Lake witnessed their
  colleague Tim Smedley, fresh
  foods deputy manager, receive
  an unexpected proposal of
  marriage. According to their
  store manager Neil...

• RTS group says cheese
  19

  RTS group says cheese
  Retail Trainees from Taunton
  visited Lubborn Cheese in
  Crewkerne, Somerset, as part of
  their studies for their NVQ2 in
  Retailing. The group observed
  the production of cheese, from
  the arrival of the...

• They've been together now for 70 years!
  19

  They've been together now for 70 years!
  Henry and Nellie Arnold shop at
  Puriey Way JS every Wednesday.
  When the store discovered the
  couple were celebrating 70 years
  of married life, they couldn't let it
  pass without...

• Causing a stir
  20

  Causing a stir
  Three new stir fry sauces look set
  to stir up a treat for customers.
  The three varieties are Sweet and
  Sour, Black Bean, and Satay. The
  Sweet and Sour is made from red
  wine vinegar, pineapple juice and
  tomato...

• Face it, we've got the lot
  20

  Face it, we've got the lot
  Two new skincare ranges have
  been introduced. The JS
  Vitamin E Facial
  Skincare range of
  products was
  formulated to help protect
  against
  premature skin
  ageing.
  The Fragrance
  Free...

• Into the blue
  20

  Into the blue
  The new line of
  Blue Goats Cheese,
  made for JS by Long
  Clawson, is certain to be a hit
  with people who like Stilton. It is described as 'like Stilton, but
  with a sharper, cleaner taste' and is produced from...

• Life is sweet
  20

  Life is sweet
  A treat for all those with a sweet tooth are Sainsbury's Midget Gems
  and Sainsbury's Jelly Beans. Both are available in 250g packets and
  cost 89p. The sweets are not suitable for vegetarians as they...

• Premium pates do the rounds
  20

  Premium pates do the rounds
  Duck and Cherry with
  Kirsh pate is the first
  Chef's Choice pate to
  be featured at the deli
  counters. It's a
  premium variety and
  sells at 79p for lOOg.
  As part of a rotational
  programme, this...

• The Journal's great New Lines giveaway
  20

  The Journal's great New Lines giveaway
  Sainsbury's Roast and Ground Coffee range has changed
  its packaging and formulation and is now a better buy! And
  we've got a case to give away! If you would like to sample
  some coffee...

• SOUND AND VISION
  21

  We asked Kevin Walker from the retail
  service desk to review Tina Turner's new
  album, Wildest Dreams, now in store:
  'I've played the CD
  several times and
  * still can't quite
  picture this being the
  Tina Turner of old....

• WIN AN ADVENTURE
  21

  Fancy youiseK as a btt of a speed freak? Like to feel
  the adrenalin pumping through your body? Ever
  fancied driving on a speedway course? Weil now you
  have the chance. Tlie pork products department has
  two one day adventures...

• SSA OFFERS
  22

  A weekend spoilt
  ig? Now, who doesn't iMefve a little pampering? Most of us
  fancy the idea of checking into a health farm, but isn'
  just for the L a d ^ i s and Joan Collins of this world? Well,
  "^ink again. The SSA has a...

• Colin Rye: THE ACCIDENTAL AUTHOR
  23

  Colin Rye: THE ACCIDENTAL AUTHOR
  When Colin Rye embarked upon
  the Sainsbury's management
  course at the City University
  Business School he was hoping to come out with an MBA.
  The fact that he also came out as a published...

• LONG SERVICE
  23

  LONG SERVICE
  Employees who have
  completed 25 years' service:
  MICHAEL ANDREW, warehouse
  assistant, Croydon. JOAN
  BAYLIS, night display assistant,
  Romford. ANNE BEETON,
  deli counter assistant,
  Romford. CHRIS CARTER,...

• MESSAGES
  23

  MESSAGES
  Congratulations and happy
  birthday to Eileen Newbury
  who turned 80 on March 19.
  From all the staff at Uxbridge.

• OBITUARY
  23

  OBITUARY
  Length of service appears in
  brackets.
  JANE FISHER, 49, a
  checkout/replenishment
  assistant at St Clares died on
  February 29 after a long
  illness. (16yrs).
  BETTY SMITH, 6 1 , a
  checkout/replenishment
  assistant at...

• RETIREMENTS
  23

  RETIREMENTS
  Length of service appears in
  brackets.
  AGNES ARCHIBALD, kiosk
  assistant, Ellesmere Port
  (5yrs). BERYL ARNOLD, meat
  preparation assistant,
  Walton-on-Thames (15yrs).
  BEATRICE BABE, meat
  assistant, Chislehurst...

• NO PLACE LIKE HISTORY
  24

  NO PLACE LIKE HISTORY
  It was the year of the Royal
  Wedding, inner city riots and
  Shakin Stevens' 'Green Door'.
  This month, in honour of the
  15th anniversary of the first
  Homebase opening, at Parley
  Way, the Archives looks...