'Sainsbury's Journal', November 2004

Table of content

• Contents Page
  02

  nside...
  In the news
  3 Trading statement
  Your news
  4 Stock up with Christmas basics
  5 New head for supply chain
  6 Comic Relief
  7 SaveBack launch
  8 Champneys products in store
  Industry news
  9 Disability Discrimination...

• Up Front
  02

  Since we launched our plans to make
  M M Sainsbury's great again, just over three
  weeks ago, I have been overwhelmed with the
  positive reaction from colleagues. I know the
  majority of you have received a briefing from
  your...

• Fact
  03

  Connor McVeigh,
  regional manager
  for Northern
  Ireland, said
  that sales of
  monkey nuts
  went up by 150
  per cent in
  Northern Ireland
  in October
  compared with
  the rest of the UK.

• Profits Recovery to Come from Sales
  03

  A new focus on sales-led profit
  recovery is set to turn round
  Sainsbury's disappointing
  trading figures.
  Justin King announced the
  plans to City investors on
  19 October following his
  comprehensive review of the
  business....

• Retail Park Sold
  03

  Colney Fields shopping park has been sold by
  Sainsbury's for £62.2 million.
  The newly developed terrace of five retail
  units, located adjacent to the London Colney
  store, has been purchased by Legal & General
  Assurance...

• Safe with Sainsbury's
  03

  Five new Sainsbury's stores
  have opened in Lytham St
  Annes, Mansfield, Wliiteliouse
  Farm in Stocltton, Cramlington
  and GrantPiam, creating
  liundreds of new jobs for all the
  areas. The new stores opened
  on the sites of old...

• Debden dazzles In mystery customer scores
  04

  Debden store has been setting high standards
  as it celebrates its fantastic MCM scores.
  "We achieved 100 per cent in five out of the
  last eight periods, with four on the trot," said
  store manager Adrian Black. "The other...

• Fact
  04

  Since the launch
  of Tu, 150,000
  ladies plain £5
  T-shirts have
  been sold. That's
  an average of
  200 per store
  each week on this
  range alone!

• Ode to a Pickled Onion
  04

  Sainsbury's is determined to keep
  shelves well stocked with all the
  Christmas basics this year - so
  much so that all the Board
  directors are championing a
  product and giving store
  managers the chance to order as
  much as...

• We've got a new look
  04

  WE'VE GOT
  A NEW LOOK
  This issue, we're unveiling a
  new look for Sainsbury's
  Journal. It's a smaller, more
  compact size and packed full of
  news from around Sainsbury's
  stores and supply chain.
  "The Journal last had...

• Double success for Bank
  05

  Sainsbury's Bank is
  celebrating two recent
  accomplishments. The Bank
  won the award for Financial
  Services at the Marketing
  Week Effectiveness Awards.
  The awards were judged by a
  panel of industry experts,
  from a cross...

• New head for supply chain
  05

  Lawrence Christensen has joined
  Sainsbury's as supply chain
  director
  For the next 16 months until
  January 2006, Lawrence will
  concentrate on driving efficient
  operating performance from the
  whole supply chain. With 30...

• Share in future success
  05

  If you want to invest in
  Sainsbury's - or you're just
  looking for a great way to save,
  then join Sharesave.
  This year, to enhance the
  benefit of Sharesave to colleagues, the maximum
  savings limit has increased from
  £200 to...

• Ver important pumpkins
  05

  In a bid to ensure that customers had top quality pumpkins in time
  for Halloween, hundreds of thousands of yet-to-ripen fruit were
  kept in a top secret location. The conditions enabled each pumpkin
  to develop its full flavour...

• Do you share a name with a famous person?
  06

  If you've got a topical or famous name, Sainsbury's media team wants to hear from
  you. The team are always looking for guirky stories so they can promote Sainsbury's
  in the media. Contact Gillian Bridger at Holborn business...

• Feed your pension
  06

  There's great news for colleagues making
  payments to their Sainsbury's Stakeholder
  Pension. From October, you can choose to
  "tribute either four, five or six per cent of
  r salary to your Stakeholder Pension
  (provided by Legal...

• Hair we go for Comic Relief
  06

  It's time to think up tiair-raising
  schemes for making money
  because Comic Relief is back
  soon. And this time it will be
  bigger and better than ever.
  Once again, Sainsbury's will be
  the official retailer for Comic
  Relief...

• Corey's Mill helps police in emergency
  07

  Corey's Mill stepped in to help
  feed the police when a chemical
  spill at a local school caused a
  huge police presence in the
  town. "All the kids had to be
  evacuated," said store manager
  Jim Bavington. "They didn't
  know the...

• Harrogate's big cheese
  07

  Harrogate store has been named
  as the national winner of the
  Dairy Crest/The Grocer Dell
  Cheese Awards. The award was
  decided by a panel of expert
  judges who toured the country,
  grading colleagues at counters on
  their...

• HOW BIG IS YOURS?
  07

  Bury St Edmunds is
  famous for having the
  smallest pub in Great
  Britain. Just seven
  miles away, the PFS
  teamatThetford
  wonder if they can
  claim another record.
  The petrol station shop,
  including the customer
  area, counter...

• Now you can save at the checkout
  07

  Sainsbury's Bank launched a revolutionary new
  service on 12 October. SaveBack is a cutting-edge
  service that the Bank now offers its customers and
  promises to become the easiest and most
  convenient way for people to save. The...

• Blooming good offer
  08

  Go online now to view
  Sainsbury's floral web site,
  which has launched its
  autumn/winter collection. The
  new range boasts stunning
  hand-tied bouguets for every
  occasion, priced from £23. Since
  the web site's launch in...

• Champneys' Champion Partnership
  08

  Champneys Health Resorts has launched Its first
  health and beauty collection, In exclusive
  partnership with Sainsbury's. The collection is a
  range of 21 bath, body and gift products and is now
  available In Champneys' chain of...

• Champneys Health Resorts
  08

  How many products are included
  in the range?
  Answer:
  Name:
  Address:
  Work location:
  Contact tel no:
  Entries to: Competitions, Sainsbury's Journal,
  33 Holborn, London EC1N 2HT, to arrive no later
  than 10 December 2004....

• Snap up some great deals online
  08

  if you've ever felt rushed in a busy
  store as you tried to understand the
  i technical wizardry of digital
  ^ cameras, CD players and the like -
  help is now at hand thanks to
  Sainsbury's Online. Just visit
  www.salnsburys.co.uk...

• Access for all
  09

  New equal access laws came into
  force in October to open up
  business and services to disabled
  people in the UK.
  Now every business must make
  itself more user-friendly for
  Britain's 10 million disabled people.
  Long before...

• Fact
  09

  Disability affects
  one in four
  people. There .are
  more than 8.6
  million disabled
  adults in the UK,
  with a collective
  spending power
  of more than £50
  billion a year.

• Finding solutions to the obesity crisis
  09

  The issue of obesity is a serious one and
  liealth continues to dominate the
  Government agenda. A White Paper,
  which will set out the Government's
  position on a range of health issues, is
  expected in November. The main...

• Retail Eye
  09

  m MARKS & SPENCER is acquiring the
  Per Una business in a £125m deal with designer
  George Davies.
  • WAiTROSE is to put health warnings across
  its BWS shelves amid concern over binge
  drinking.
  • ALDI, the German discount...

• "We're going to make Sainsbury's great again"
  10

  Nearly 1,000 managers got together at the Metropole Hotel in Birmingham
  on 18 October to hear chief executive Justin King's plans at first hand We have undertaken a thorough
  review of the business, we've
  listened to colleagues...

• Bakery focus brings in dough
  12

  A focus on
  Project Heat
  helped Steve
  Potts improve
  bakery operations
  in his region
  When Steve Potts took over as
  regional business manager for
  Region 21 - west to east London -
  the heat was on. Or rather, it
  wasn't on...

• Top cellars at Altrincham
  13

  Off licence manager David Dower has some corking ideas for drawing the
  crowds in to the BWS department at Altrincham store. Here's how he did it Unlike Jack, magic beans didn't
  come into it wtien David Dower
  set about defeating...

• Four-fold success at Retail Awards
  14

  Marsh Mills store manager succeeds with the help of
  her colleagues - and she's got the award to prove it Sainsbury's has won four trophies
  at the Retail Industry Awards -
  one of the most prestigious
  events in grocery...

• Simplicity's the key for Matt and James
  15

  When Sainsbury's acquired Bells Stores and then
  Jacksons, the men who had to make it happen had the
  task of keeping the best of both worlds - and quickly Change may be inevitable, but It's
  never easy. What Matt Reynolds
  and...

• Heidi's one of tomorrow's people
  16

  Colleagues who helped a disabled customer at Sedlescome
  Road inspired her to become a colleague herself Secflescombe Road colleague
  Heidi Child, who miraculously
  survived a horrific petrol attack to
  rebuild her life and forge...

• Sweet Success at Ashton Moss
  17

  Ownership is key to success at Ashton Moss store where each department
  is in control of its own budget. And that has led to increased sales There's nothing Bob Pepper likes
  better than throwing sweets at
  people. Yet far...

• Christmas all wrapped up
  18

  It's November,
  and stores are
  gearing up for
  Christmas. We
  asked what's new
  this year, and for
  predictions on this
  year's best sellers Christmas may be all about
  tradition - but Sainsbury's is doing
  things a little bit...

• Shining Stars
  19

  IAN MATHISON,
  fresh foods duty manager,
  London Colney
  "There's a smaller range of gifts this year, but
  they are much better guality and a much better
  price than last year so that's great.
  "Tu will also make a big difference...

• Fountains of donations
  20

  Huntingdon grocery manager Nick
  Fountain has been making regular
  donations to the charity Riders For Health
  for years, but none has been bigger than
  the £1,817 he handed over for a ride on a
  two-seater Oucati MotoGP bike...

• "I won gold for Britain"
  20

  Cwmbran colleague Gareth Duke
  has returned from the Athens
  Paralympics with two medals Colleagues and customers at
  Cwmbran store have inundated
  the store to offer their
  congratulations to part-time
  colleague Gareth Duke who...

• Briefs
  21

  • Rebecca Harrison-Mace,
  customer service assistant at
  KIMBERLEY, climbed Mount
  Snowdon for PASIC - Parents
  Association for Seriously III
  Children. She raised more than
  £400 through sponsorship
  from friends, colleagues...

• Fitting out the store
  21

  Milton Keynes wants to pay
  tribute to a very talented
  colleague who makes many of
  their costumes. Jane Hart
  works on the customer
  service desk and has made
  everything from Christmas
  lunch costumes for managers
  to the...

• Help for the hospice
  21

  Wakefield helped its local
  hospice support group raise
  £580 by organising an
  evening of summer wine and
  food. The event was
  supported by regional teams
  from marketing and BWS
  along with the in-store food
  adviser, sampling...

• Slimming adds pounds
  21

  Six colleagues from Stratton in
  Swindon have been on a sponsored
  slim with stunning results - in just
  one month they lost 561bs but
  gained a marvellous £364 for
  Prospect Hospice.
  Organiser Shirley Lewis, Janet
  Rose, Marion...

• Tell Justin
  22

  It's two months since the Tell Justin suggestion scheme launched
  and colleagues have already sent in more than 4,000 bright ideas Colleagues have sent in more than
  4,000 suggestions to the Tell
  Justin scheme, with ideas...

• Up, up and away with Tate & Lyle
  23

  Tate & Lyle's new Light Cane
  sugar is the first light sugar
  option to offer 33 per cent fewer
  calories than ordinary sugar and
  it's exclusive to Sainsbury's. A
  teaspoon of ordinary sugar
  contains just 16 calories and...

• Win a Red Letter Day with Carb Options
  23

  Research shows that one in five
  people in the UK is "watching"
  their carb intake*. Accordingly,
  Sainsbury's has launched the
  first 'lower and reduced carb'
  grocery range in the UK, from
  Unilever, the makers of Knorr
  and...

• Product Tests
  24

  We asked colleagues from Low Hall to try out the
  new Tu clothing range and the results are fantastic 'The quality
  looks great"
  ALI DARR
  Tu sales assistant
  These clothes are exactly my
  style. I always wear cords because
  I...