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Management manual
- Ref. No: SA/BRA/3/1/1/47
- Format: Document/Page/item
- Date: 2001
- Level: Item
- Extent: 1 folder
- Access: Open
'our quality & our passion for food...means, we should always strive to do better with our performance towards our customers'. Designed to improve customer service. It encourages managers' to assist staff in seeing the store through a customer's eyes. Includes colour photographs, guidelines and information.
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