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Video titled onscreen "supply chain review, 3rd October 2002". Seems to show parts of a conference in the Mermaid Theatre.

Contents:
00:10: "in-store supply chain, Jerry Bridson and Neil McGowan interviewed by Craig McMurrough". Updates attendees about supply chain work and projects such as "Product Friendly" and "Replacement to Store SABRE [SAles Based REplenishment computer ordering system] (RSS)". Includes video clip made with Buntingford depot staff and featuring interview with training officer, Stanway & Stratford Stores Oliver Brown.
15:15: "Hams Hall, Alastair Cox". Video showing interior, exterior and staff of Hams Hall Distribution Centre to demonstrate functioning of automated depot, with commentary delivered onstage at conference (see also AV/968 for this video on its own). Also includes brief clip of exterior of Coreys Mill, Stevenage branch.
21:51: "Richard Dickson, Supply Chain Development". Presentation to give an update on supply chain strategy, with slides showing statistics and graphs.
34:40: "q & a". 7 senior managers answer questions from audience. Chaired by Nick Davies, Basingstoke depot. It is difficult to read the screen showing names of panellists and areas of responsibility, but it appears to read "Andy Banks - development, Diane Carter - central operations[?], Dave King - distribution south, Phil Hull[?] - distribution north, Simon Watson - HR, Giselle Sweet-Escott - finance, Stephen Voules[?] - Nectar".

Duration: 59 minutes.