Material relating to customer service training1996-2000
Includes: TalkBack material including results from 1995 questionnaire; 2 copies of 'Our Quality - Our Passion for Food' a booklet put together for managers to read and then relay the relevant...
Miscellaneous personnel material1914-1999
Includes: Sainsbury's personnel information pack; management job descriptions; internal correspondence regarding the introduction of new management structure in branches and the concept of the...
Material relating to personnel policy, health and safety, and conditions of employment1940s-1990s
General personnel material1934-1986
Includes personnel related correspondence e.g. a 1934 letter of introduction from the Staff Department to senior staff about the new head of the Works Maintenance Department. Also includes staff...
Personal Management Agenda file1997
File containing material to enable an employee to work through the Personal Management Agenda (PMA) process. The PMA is Sainsbury's approach to setting and reviewing business and personal development...
Trade union and health and safety materialc. 1970s-1980s
Contains: leaflets issued by Supervisory, Administrative and Technical Association (SATA) [a section of the Union of Shop, Distributive and Allied Workers] relating to the worker and technological...
Dental advisor staff posters[c. 1970s-1980s]
Consists of two posters featuring a smiling facing and advertising the services of Sainsbury's dental advisor and free bi-annual dental inspections for staff.
Staff noticeNov 1974
Notice for staff relating to the following issues: complaints procedure, staff recommendations, clothing, health and safety, care of valuables, staff orders, time keeping, leave and the SSA...
Smiler staff campaign poster design artwork[c. 1970s]
Original artwork for 'Smiler' campaign posters. The 'Smiler' campaign encouraged Sainsbury's employees to have a positive attitude to their work and to smile.
Management guide to disabilityJan 1997
Letter from Staff Department to relatives of staff on National Service1940
Letter requiring relatives to send location details of relatives on national service.
Staff guides[c. 1990s]
Includes 'A guide to the annual report and accounts' and 'General Information about Sainsbury's'.
"Group weekly average of employees" table 1973-1993c. 1994
Table of group weekly average of employees including full time, part time, total and full time equivalent for the years 1973 to 1993.
Employee health and wellbeing1988
Work study[mid-late 20th century]
Videos and films about carrying out work studies - an assessment of methods of working and how they can be made more effective and efficient. This includes films made by other organisations (eg...