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8 results

"Building Better Business" training video, 1986 version

1986

Customer service training video made for Sainsbury's Retail Training Department. Relates to motivation, friendliness, enthusiasm etc. See also 1987 version. The video is divided into three separate...

SA/EMP/TRAI/17/2/1

"Building Better Business" training video, 1986 version

"Building Better Business" training video, 1987 version

1987

Customer service training video made for Sainsbury's Retail Training Department. Relates to motivation, friendliness, enthusiasm etc. The video is divided into four separate parts or programmes....

SA/EMP/TRAI/17/2/2

"Building Better Business" training video, 1987 version

"Cheese Please" training video

17 Mar 1988

Video made for Sainsbury's Retail Training Department. The video was part of the "Building Better Business" programme. Described as “a commodity knowledge training programme designed to inform...

SA/EMP/TRAI/17/2/3

"Cheese Please" training video

"Counting on Service" training video

1985

Training video for bakery and delicatessen counter staff from Sainsbury's Branch Operations Training Department. "Concentrating on three main aspects of Counter Service - Counter Display Skills,...

SA/EMP/TRAI/17/2/4

"Counting on Service" training video

"Building Better Business: Out in Front" training video

1986

Customer service training video made for Sainsbury’s Branch Operations Training Department. This relates specifically to the roles of the front end service assistant and cashier in serving customers...

SA/EMP/TRAI/17/2/5

"Building Better Business: Out in Front" training video

"Building Better Business: Someone Special" training video

[1988]

Training video from Sainsbury's Retail Training Department intended for all members of staff who had contact with customers, as part of the Building Better Business training programme. Features South...

SA/EMP/TRAI/17/2/6

"Building Better Business: Someone Special" training video

"Take Two Girls: A Product Awareness Training Programme" training video

1987

Product awareness training video (reference JSV18) for Sainsbury's store staff. "This video develops the theme of Product Awareness and alerts staff to the information available in the branches". It...

SA/EMP/TRAI/17/2/7

"Take Two Girls: A Product Awareness Training Programme" training video

"Building Better Business: Telephone Techniques" training video, 1988

1988

Video from Sainsbury's Retail Training Department. The video was intended for members of staff who use the telephone as part of the Building Better Business training package. It covered: correct...

SA/EMP/TRAI/17/2/8

"Building Better Business: Telephone Techniques" training video, 1988