'JS Journal', June 1994

Table of content

• APPOINTMENTS
  02

  APPOINTMENTS
  Stuart Mitchell.
  A new departmental director
  position Of procurement
  director has been created,
  reporting to Bob Cooper.
  STUART MITCHELL,
  currently on secondment to
  Shaw's, has been promoted
  Into the...

• Book department opens new chapter for Savacentre
  02

  Book department opens new chapter for Savacentre
  A new department at Merton Savacentre is devoted to books,
  and bargain books in
  particular. Explains Chris
  Stevens, senior buyer and
  merchandise manager,
  'Previously we only...

• City welcomes subsidiaries' success
  02

  City welcomes subsidiaries' success
  Sainsbury's announced a six per cent rise in
  underlying profits to £777 million on May 11.
  The results were greeted with a mixed reaction
  from the City analysts, though they were
  impressed...

• Contents Page
  02

  WRITELINES
  BRANCH OPENINGS:
  EAST KILBRIDE
  CHINGFORD
  TAPLOW
  KIDDERMINSTER
  SABRE UPDATE
  THE DAY WE WELCOMED
  OUR DAUGHTERS
  SERVING THE SERVERS -
  WHAT'S NEW ON THE
  SERVICE DESK i
  WIN A CHANCE TO
  WIN THE POOLS...

• Frontline
  02

  Just a call away
  Ever wondered who the faces are
  behind the service desk voices? Turn to
  page 12 to meet some of the people
  who solve your computer problems, and
  find out what they have in store to
  improve their...

• 'Flying store' is building of the year
  03

  The store in Coventry,
  designed by architects
  Lifschutz Davidson, won
  the commercial section of
  the Building of the Year
  Award sponsored by the
  Royal Fine Arts Commission
  and The Sunday
  Times.
  The building is faced...

• Neighbourly scheme for elderly
  03

  Neighbourly scheme for elderly
  All nominations are now
  in from stores for groups
  to benefit from the Good
  Neighbour Scheme, which
  this year is concentrating
  on elderly people.
  Each store has the
  opportunity to donate...

• School for selling
  03

  School for selling
  Departmental instructor Kay
  Roberts and personnel's
  Sushma Bagdai.
  Savacentre's Selling Skills
  course, first set up in the
  training room at London
  Colney and featuring fake
  pizzas and rubber...

• Training schemes an 'eye opener'
  03

  Training schemes an 'eye opener'
  John Adshead (left) receives the award from Ann Widdecombe MP (parliamentary under
  secretary for employment) and Roger iWerritt, assistant director of the National Extension
  College, which...

• Ferguson raises funds for boys back home
  04

  Ferguson raises funds for boys back home
  Alex Ferguson may be the
  toast of Manchester but his
  heart is still in Glasgow.
  He is spearheading the
  drive to raise funds for a
  club which provides an
  essential opportunity...

• Homebase-grown course a winner
  04

  Homebase-grown course a winner
  Deborah, second from left, receives the award from
  representatives of the licensees of the Phoenix authoring
  system, on which the program was written.
  A computer based training package designed...

• How far would you go?
  04

  How far would you go?
  The Group's most northerly customer, Hilda King from
  Dores, Inverness-shire, with just a few of the trollies she
  fills every time she visits Savacentre at Edinburgh. When Hilda King of
  Dores,...

• A Classic case of media fascination
  05

  A Classic case of media fascination
  The value of Classic
  Cola's media exposure
  over the two months
  following its launch has
  been conservatively
  estimated at £1 million.
  Yet Sainsbury's did not
  spend a single penny...

• News in brief
  05

  News in brief
  Homebase has sponsored a
  DIY Week Award for best
  new garden chemicals and
  fertiliser products. The
  award was won by Once
  Fertiliser made by Sinclair
  Horticulture.
  The presentation was
  made by Homebase...

• Writelines
  06

  MAKING IT CLEAR
  ai
  Philip Roots, trainee
  manager, Barnwood
  The latest issue of the JS
  Journal held, for me,
  disappointing results of the
  smoking survey carried out
  on JS personnel. As the
  son of an active,...

• Branch opening—Chingford
  08

  CHINGFORD
  Opening date: 26 April 1994
  Address: 11 Walthamstow Avenue,
  London E4
  Opened by: Joint managing
  director David Quarmby
  Store manager: Paul Norman
  Project manager: Graham Caughey
  Staff: 427 (266 new staff)
  Sales...

• Branch opening—East Kilbride
  08

  EAST KILBRIDE
  Dpening date: 26 April 1994
  Address: Kingsgate Retail Park,
  Blasgow Road, East Kilbride
  Opened by: Development director
  an Coull
  Store manager: Gary Buckingham
  'reject manager: Alan Saunders
  staff: 272 (247...

• Branch opening—Taplow
  08

  TAPLOW
  Opening date: 3 May 1994
  Address: Lake End Road, Tapiow
  Maidenhead, Berkshire
  Opened by: Chairman
  David Sainsbury
  Store manager: Chris Airey
  Project manager: Cliff Oiney
  Staff: 467 (300 new staff)
  Sales area:...

• Branch opening—Kidderminster
  10

  KIDDERMINSTER
  The chairinan and store manager Chris Graffan
  discuss the bomb aiert procedures.
  It was certainly one of the more dramatic store
  openings of recent years as Kidderminster store was
  cordoned off within minutes of...

• Coming to a screen near you
  10

  Coming to a screen near you
  We all know that one of the most important aspects of any job is preparation.
  That is why new SABRE Phase III users are being well prepared. Weeks before Phase III arrives in
  stores, a lively...

• Working girls
  11

  Working girls
  I This is fun!
  • Shelley Leslie (left) and Helen Smith tackle the checkouts at Bowthorpe.
  Says store manager David IVIayes, The students enjoyed themselves very
  much and it was a pleasure having them in the...

• THIS COULD BE YOU!
  12

  THIS COULD BE YOU!
  Former Neighbours twins Gail and Gillian Blakeney present a cheque to a
  pair of lucky past winners. Win £V4 million
  with the
  JS Journal
  That is how much you could win if you hit the jackpot in
  Vernon's...

• WHO ARE YOU GONNA CALL?
  12

  WHO ARE YOU GONNA CALL?
  The retail service desk successfully handles around
  30,000 computer-related queries each month
  and a series of new developments are increasing
  the efficiency v^'ith which calls are handled. There are up...

• A TAIL OF TWO PETS
  14

  A TAIL OF TWO PETS
  There are 14 million domestic cats and dogs in the UK
  costing their owners £1.3 billion'^ to feed each year.
  ^ Based on market data Now that assistance dogs are allowed into JS stores,
  it reminds us tiiat...

• Eastern delight
  16

  Eastern delight
  It was glorious weather but not everyone stayed dry on
  the wild weekend with a bucketful of highlights.
  No less than 1,200 members of Eastern area and
  their families headed for Parkdean's Kessingland
  beach...

• In memory of a lost colleague
  16

  In memory of a lost colleague
  New Barnet has found a very
  practical way to pay tribute to a
  colleague who died last year as the
  result of an accident at home.
  They have donated £600 raised
  through the Penny Back Scheme...

• No dodging the exercise
  16

  No dodging the exercise
  After their weekly work outs In
  the training room, five of the
  fitness fanatics at Dewsbury
  thought they were ready for the
  big one - the 1994 Flora
  Aerobathon. And just to make
  the most of It, they...

• Still getting the groceries in at 103
  16

  Still getting the groceries in at 103
  Deputy store manager Michael
  Penfold makes a fuss of special
  customer Ellen on her birthday.
  Ellen Curry was already ten
  years old when Queen
  Victoria died, and her
  childhood memories...

• Dressing up to learn
  17

  Dressing up to learn
  The best way for young children to learn is by making lessons fun. East
  Filton general office section manager Kate Killinger may not be a
  trained teacher but, as a mum, she knows this and put together...

• Loyd goes out with 10 ladies
  17

  Loyd goes out with 10 ladies
  Now let's see...lots of beautiful
  fruit and vegetables and a terrific
  amount of space...who lives in a
  house like this? No, TV presenter
  Loyd Grossman had not peeped
  through the wrong keyhole,...

• Working on it
  17

  Working on it
  East Grinstead's NVQ candidates gathered outside tlieir store for a
  pliotograpli following presentation of workbooks by manager Chris
  Buss and BPM Carole Hart.

• Buyers in mountain rescue drama
  18

  Buyers in mountain rescue drama
  A mountain bike outing in the North Downs ended in a
  999-style drama for seven Blackfriars buyers. A rescue
  helicopter plucked bakery buyer Ian Coney from the
  side of Fulking Escarpment near...

• Now we're cooking
  18

  Now we're cooking
  Children of St Jude's
  Primary Scliool siiow off
  tine clieque presented to
  tliem by Wolverliampton
  store to purchase a
  cookery centre as part of
  the Link School Scheme.

• Welsh spring
  18

  Welsh spring
  National pride was at stake
  on April 20 when Colin
  Trevethan's branches were a
  district divided. The district in
  Central and Western area
  covers stores in both England
  and Wales, and golfers from
  both...

• SSA OFFERS
  19

  SAINSBURY'S STAFF ASSOCIATION
  Tel: 0719217227
  ^f Turrets and tulle
  Who can imagine a
  more spectacular
  combination? The
  majesty of England's
  great castles and the
  dramatic beauty of
  the Bolshoi Ballet.
  Three English...

• BANG UP TO DATE
  20

  BANG UP TO DATE
  In a novel twist, a new range of
  sausages aimed at children have
  taken their flavours from the best
  selling crisps. Bacon Bangers,
  Cheese Bangers and Bolognese
  Bangers come in fun design
  packs of six at 89p.

• FEELING FOOLISH?
  20

  FEELING FOOLISH?
  Now you can be foolish and
  sensible at the same time with
  Low Fat Fruit Fools in three
  flavours - strawberry, apricot,
  and raspberry and redcurrant.
  The conservatively caloried
  confections, at less than...

• HAMMING IT UP!
  20

  HAMMING IT UP!
  At last, Sainsbury's has solved
  the problem of wet bacon! The
  company has developed a unique
  process for producing a dry cured
  bacon at much lower prices than
  other dry cure bacons on the
  market.
  Water is...

• YABADABADOO!
  20

  There's a
  stone age
  sweet
  sensation
  going on around
  JS stores witli the
  introduction of the
  Flintstone range of lollichocs
  (49p each or £1.35 for a party
  bag of ten) and chocolate figures
  (£1.25 for a box of...

• ABSOLUTE CONFIDENCE
  21

  The Salnsbury's range of
  deodorants have been relaunched
  under the brand name Absolute.
  The formulation is designed to
  provide lasting dryness, protection
  against odour and Absolute
  confidence all day long. Sounds
  like a...

• CRUSH IN
  21

  CRUSH IN
  Another product aimed at
  the younger end of the
  market is Cool Crush.
  Following the huge
  success of Classic Cola
  and Gio, the drink has
  been redesigned and
  repackaged with the new
  Ecotop. Cool Crush comes
  in two...

• HANDSOME
  21

  HANDSOME
  Homebase is offering
  protection from the perils of
  pruning and the rigours of DIY
  jobs with a new range of
  sturdy, quality gardening
  gloves. There is a glove to suit
  every job from weeding to
  handling bricks. The...

• EVERY GARDEN NEEDS A WIDGER
  22

  If Dibbers and Wigwams raise
  visions of boy scouts playing
  games, then you probably
  wouldn't be at home at the
  Chelsea Flower Show.
  But whether your horticultural
  hobby is a passion ar a part-time
  affair, Homebase can make...

• RETIREMENTS
  22

  This month our list of
  retirements is longer than
  usual because we are
  including those who have
  accepted the company's
  early retirement package
  with improved benefits.
  Almost 500 people took
  advantage of this offer...

• NARROW ESCAPE
  23

  LIFELINES
  What could be more relaxing on a summer day than
  drifting gently along Britain's canals on a
  beautiful narrowboat? That is why Earl
  Wightman, Derby store manager, spends
  every weekend he can on his own craft,
  The...

• OBITUARY
  23

  OBITUARY
  Length of service in bracl^ets
  ROSEMARY BALL, checkout/
  replenishment, Canley, died
  after a long illness on May
  9, aged 59 (17 years). ESTER
  ALLEN, kiosk assistant.
  Ladbroke Grove, died after a
  long illness on...

• A GIFT FOR PROMOTING
  24

  Many of Sainsbury's early promotional
  activities were aimed at
  encouraging customers to shop regularly
  with the firm, although the schemes were
  not quite on the scale of the British
  Airways promotions!
  Brass spade guineas...