'The Journal', March 2000

Table of content

• Contents
  02

  features
  no substitute for experience 8
  meet the colleagues on loan to the
  community
  pressure points 10
  some points on stress and how to deal
  with it
  charity champions 12
  fab fundraising stories from around
  the...

• If I were boss...
  02

  Putting himself in the boss's shoes
  this month is James Gibb, warehouse
  assistant at Aberdeen store...
  First, I'd try my best to make all employees happy - both on and off the
  job - by organising extra team-building exercises...

• Bank announces award winners
  03

  The third Sainsbury's Bank awards saw four stores pick up the
  £1,000 prize for the second consecutive time!
  The double-winning four are Coleraine, Straiton, Surbiton and
  Wantage who will once again be able to top up their SSA...

• Bites - Sainsbury's best for healthy eating
  03

  bites
  SAINSBURY'S
  BEST FOR
  HEALTHY EATING
  Sainsbury'shas
  won the Healthy
  Eating Award
  at the Best
  Supermarket
  awards, sponsored
  by Best magazine.
  Readers of
  Best were asked
  to nominate
  their favourite
  supermarket...

• Cat-man to make sales purr
  03

  Category-management plans are soon to be implemented
  for several more product categories, following the success
  of the cat-man process in lifting sales by over £45 million
  on beers, ready meals, tobacco and convenience...

• Wandsworth's refit's a knockout
  03

  Former heavyweight boxing champion Frank Bruno did
  the honours at the reopening of Wandsworth store last
  month, after its £7.5 million extension and refit.
  He signed autographs for customers and colleagues
  and helped serve...

• Bites - Colleagues worth a mint
  04

  bites
  COLLEAGUES
  WORTH A MINT
  If you feel you
  deserve a medal
  for working at
  Sainsbury's,
  perhaps you
  should work at
  Alphlngton Road.
  To celebrate the
  success of
  colleagues'efforts
  In establishing the
  store,...

• Pancake competition is anytning but flat
  04

  Shrove Tuesday may have come and gone, but
  entries are still coming in for the Design A Pancake
  Competition.
  With a closing date of 20 March, the competition
  invites children to design their own special pancake
  recipe then...

• Sales competition springs into action
  04

  With spring now sprung, the Spring Clean event is up and running to boost
  sales on household products such as polishes, cleaners and cloths.
  To help with the event, a special competition is also being run - based on
  sales...

• Training helps with a fishy business
  04

  The first-ever Advanced Fish Supermarketinq
  Workshop for fish-counter colleagues has taken place
  in Grimsby, run by Sainsbury's in conjunction with
  supplier Youngs Bluecrest.
  The workshop is the first of its type...

• Bites - Better Homebase sponsorship
  05

  bites
  BETTER
  HOMEBASE
  SPONSORSHIP
  Research shows
  Homebase's
  sponsorship of the
  hit TV shows
  Better Homes and
  Better Gardens
  is paying off.
  When asked
  whether Homebase
  provided new and
  interesting ideas
  for their...

• Development programme keeps developing
  05

  The store opening, extension and refurbishment
  programme has switched into overdrive in recent
  we^ks with seven new UK stores opening since
  the new year, six extending and a further five
  undergoing refurbishment. A BWS store...

• Director drives E&D steering group
  05

  Sainsbury's Supermarkets held its first Equality and Diversity (E&D) steering
  group meeting late last year, chaired by finance director Hamish Elvidge.
  The group set out its aims as being to develop and oversee all E&D...

• Bites - Save scheme growing
  06

  bites
  SAVE SCHEME
  GROWING
  The Sainsbury's
  Assisting Village
  Enterprises (SAVE)
  scheme, which
  allows independent
  village shops or
  post-office stores
  to buy nonperishable
  products
  from Sainsbury's to
  sell with a...

• Prestwich gets bread sales to rise
  06

  Prestwich's bakery team increased sales by 666 per cent to finish top of
  the district during a trial of a speciality range of bread late last year.
  The team was also runner-up in the district's increased sales drive
  and won...

• Revitalised organics
  06

  New from Organics this year are two additional
  ranges of shampoos and conditioners, now
  available in most Sainsbury's stores.
  Organics Color Act iv' is the first-ever
  mousse shampoo and revitalising conditioner
  for coloured...

• Schools to benefit from more equipment
  06

  This year's schools scheme was launched on 1 March and is
  called Equipment For Schools. The name highlights the fact that
  Sainsbury's is offering a wide range of equipment for schools
  who register, including science and sports...

• A day at the dome
  07

  SSA members and their families now have a chance to spend a cut-price day at
  The Greenwich Millennium Dome.
  Explore the 14 different, interactive zones which take you into the worlds of
  work, learning and play. Take in the...

• Away to Calais
  07

  Sainsbury's new, bigger and better wine store in
  Calais, France, is now open for business. To celebrate,
  the journal, together with P&O Stena, is offering one
  reader the chance to win a fantastic day trip for two to
  the store...

• Bites - Firework sales rocket
  07

  bites
  FIREWORK SALES
  ROCKET
  Fireworks were
  soldinSainsbury's
  as well as
  Savacentre stores
  for the first time
  last year.
  Inthe121
  participating
  stores, sales
  exceeded £2
  million, with more
  than £600,000
  being sold...

• Stationery moves in new direction
  07

  The stationery range has gone through an eye-catching redesign,
  with the aim of taking a bigger annual share of the
  £548 million market, and increasing sales by at least
  15 per cent.
  The range, which includes ownlabel
  and...

• No substitute for experience
  08

  Meet five colleagues giving the
  benefit of their experience to
  community projects and learning
  that life outside Sainsbury's can
  be a challenge. i i
  Giving money to worthy causes is something
  Sainsbury's has always believed...

• Pressure points
  10

  Whether working in
  a store, central
  department or
  distribution centre,
  meeting the needs
  and values of
  Sainsbury's customers
  can have its stresses.
  But there are
  measures you can
  take to relieve...

• Paul goes baldly into retirement
  12

  SWANSEA STORE manager Paul Cox boldly took on the challenge
  of losing his locks in order to raise £1,000 for the local Macmillan
  Nurses Ty-Olwen Hospice Appeal.
  Audrey Ranford collected the money while Donnalee...

• Picture of happiness as Walsall's Sister act boosts Appeal
  12

  WALSALL HAS now raised more than £10,000 during the past year for the
  Sister Dora Hospice Appeal. Deli assistant Lesley Rickhuss-Sly's watercolour
  painting of St Matthew's
  Church as it looked in 1900 was
  reproduced as a print...

• Sheila's spin for charity
  12

  A 50-foot Sainsbury's
  Living Orange articulated
  lorry was the star
  attraction at the
  1999 Ladies' Driving
  Challenge in aid of Marie
  Curie Cancer Care.
  The lorry was driven by
  more than 80 women
  under the watchful eye...

• Stockton signs hospice support pledge
  12

  By the journal's North East correspondent,
  Barbara Stoneman (left), from Stockton
  Savacentre's personnel department.
  | OUR STORE has signed a pledge to raise £2,000
  ' for the local Children's Hospice as part of its
  special...

• Worle puts fizz into fundraising
  12

  A Buck's Fizz breakfast held at Worle store as part of its Live Every
  Moment appeal helped raise £1,070 for Weston Hospicecare.
  Raising a toast to the hospice are: (I to r) training co-ordinator Kay
  Smith; bakery manager Andy...

• Join Inn
  13

  HARROGATE STORE'S David
  Fairclough and Stuart Snell are
  to take part in The Inn Way-a
  charity walk in aid of Marie Curie
  Cancer Care.
  Sainsbury's is sponsoring the
  campaign and posters and
  application forms will be...

• Raise your glasses
  13

  SAINSBURY'S customers set their sights
  on a good cause recently, to help blind and
  partially sighted citizens of Zimbabwe.
  Customers were encouraged to dig out
  old pairs of sunglasses and spectacles and
  bring them in to...

• Region 22 aids multiple sclerosis
  13

  HOMEBASE'S region 22 has presented a cheque for a
  whopping £29,033 to the Multiple Sclerosis Society.
  The region raised the money in a variety of ways,
  including head shaves, parachute jumps, a car rally
  calling on all 20...

• Rob's dune it all
  13

  ROB WINCHESTER, clerk at Golders
  Green, has returned from his walk
  through the Sahara Desert in aid of
  Macmillan Cancer Relief and would
  like to say a big Thank You to all the
  stores who gave a donation from
  their Penny Back...

• Tracey's sparkling performance
  13

  Tracey's sparkling performance

• Express yourself
  14

  Smartcard on the cards
  Helen Tweed, senior petrol station
  assistant, Pound Lane, Norwich:
  Many customers are also
  Sainsbury's Bank customers, using
  their credit cards to gain extra
  loyalty points on their shopping in
  our...

• Cartoon
  15

  Sainsbury's Pet Club

• Salient points
  15

  Paul Mitchell, DIY supervisor, Homebase
  Penge:
  I thought Sainsbury's had a contract with the
  A A, whose staff will come to the store and fix
  the car on site if possible. Is this service still
  available?
  Nigel Wade, senior...

• Blackfriars quizzers enjoy the taking part
  16

  More than 230 staff took part in the Blackfriars round of the national SSA quiz last
  month. The evening was compered by central retail operations director Ken Barden
  and the two top-placed teams are to go forward to the final...

• Denise is Big Apple winner
  16

  Dave Robb's district held
  a special millennium SSA
  raffle for colleagues to
  win a weekend for two to
  New York with £250
  spending money.
  The lucky winner was
  Denise Henton from
  Kimberley store who took husband Mick on the...

• Grace in a lather
  16

  After buying three
  Radox bottles for
  the price of two,
  nine-year-old
  Grace,
  granddauqhterof
  veteran P Walker,
  decided to go
  bubble crazy In her
  bath and create a

• Grand prize for David
  16

  DAVIDAINSWORTH.who
  works on the evening shift
  atThornhill.hasbeen
  presented with a £1,000
  cheque following his win in
  the Millennium Colleagues
  Draw.
  Not quiteas lucky as
  Hazel Marginson from
  Wilmslow, who claimed...

• Payroll's footy training pays off
  16

  By Keith Simson (below), company payroll
  manager and the journal's correspondent
  from Bromley business centre - the home of the
  company payroll department as well as a base
  for district manager Ray Hayne
  and a number of...

• Club together
  17

  The JS Head Office Golf
  Society (JSHOGS) has
  five events this year all
  based round the M25.
  The events are:
  • 7 April - Bletchinqley,
  Surrey
  • 18May-
  Surrey
  Duke's Dene,
  • 15June-Romford,
  Essex
  • 21 July-...

• Duo suspends belief
  17

  Duty manager Gavin Smith (left - honestly!) and grocery
  manager Tim Dearing from Hull store, risked being
  suspended after they were caught in the drag act at a recent
  party at the store. Gavin and Tim were actually the...

• Hull Homebase raises hospice cheer
  17

  Hull Homebase raised
  £57 for the Dove
  House Hospice Appeal
  when colleagues
  Arthur Hall and Eddie
  Sinclairwere
  sponsored to dress up
  as Father Christmas to
  highlight Hull's
  excellent takings on
  its Christmas
  department.

• Kerry cooks up a perfect match
  17

  Just to prove that Calcot Savacentre's demonstration chef
  Kerry Clark takes his work
  home with him, here he is in
  full uniform at his wedding to
  Lorraine!
  Kerry is quite the celebrity |
  in Swindon, with his own
  monthly...

• Shorehead teams up with the Town
  17

  Shorehead store's strong links with HuddersfieldTown
  Football Club helped raise funds for a local charity and
  advertise a special Carling promotion.
  In an instore event organised by dry goods
  manager Alistair Grant and BWS...

• Twenty up for Winton
  17

  Winton store marked its 20th anniversary with a
  celebratory lunch where store manager Ian Wateridge
  presented all colleagues who have been with the store
  since it opened with a bottle of champagne.
  The colleagues who collected...

• Free fall for you
  18

  The National Grocer's Benevolent Fund (NGBF) is offering
  one lucky journal reader the experience of a lifetime - a free
  tandem skydive in the Tandem Skydive Experience 2000
  fundraising event. It takes place on 16-24...

• Quick crossword
  18

  ACROSS
  I. Diversify (4)
  3. Muster (8)
  9. Generous (7)
  10. Lock(5)
  II. Break up (12)
  13. Pang (6)
  15. Strip (6)
  17. Temporariness (12)
  20. Tapestry (5)
  21. Object (7)
  22. Mirth (8)
  23. Narrate (4)
  DOWN
  1. Ratify...

• Solutions to February's wordsearch and crossword
  18

  Across: 6 Develop;
  7 Delay; 9 Scrap;
  10 Artiste;
  12 New Year's Day;
  14 Genealogist;
  18 Present; 19 Court;
  21 Caper; 22 General.
  Down: 1 Bench;
  2 Relate; 3 Top;
  4 Begins; 5 Partial;
  8 Arrange; 11 Cyclone;
  13 Hearsay; 15...

• Wordsearch
  18

  j CAN you identify the
  I instruments associated
  J with the musicians
  I listed below? Words are
  I written horizontally
  I and vertically, not
  I diagonally or
  I backwards.
  musicians
  1. James Galway
  2. Buddy Rich
  3. Johnny...

• December competition winners
  19

  Winning the £25 crossword is
  Graham Dunn at Battersea Homebase.
  The £10 wordsearch prize goes to
  R Box, a veteran.
  Sitting down to The Prince of Egypt
  video are: Carl Magro, Alperton;
  Gill Taylor, Alphfngton Road;
  Alison...

• Fare comment - Wiener Schnitzel
  19

  Try a slice of European cuisine with this classic German dish... Wiener Qchnitzel
  \-SPORK STEAK
  PER PERSON
  WRAP EACH IN
  CLINGFILM AND
  TENDERISE WITH
  STEAK
  HAMMER
  A
  E>AN-FRV fjjUP OVER,
  ADD AUTTLE
  BUTTER
  AND...

• Get into the Internet age
  19

  the journal and Creative Labs have teamed up to give you the
  chance to join the Internet age with two great products - the
  ModemBlaster External Flash 56 and the Webcam Go.
  modem
  The ModemBlaster External Flash 56 is the ideal...

• The return of Indiana Jones
  19

  The Indiana Jones movies,
  responsible for the huge
  increase in students of
  archaeology, are now
  | available as a box set,
  tf.r' digitally remastered for
  superior sound and quality.
  I Released underthe
  banner "The...

• Bubbly service
  20

  A CUSTOMER at
  Cambridge's
  Coldham's Lane
  store, who wished to
  make a gift of
  champagne for a
  friend in Edinburgh,
  was delighted with
  the service she
  received from duty
  manager Steve
  Chadwick.
  He enabled her to pay for...

• Customer comments
  20

  kindness eases
  our worries
  Chesterfield customer Doreen Love
  writes:
  I wish to express our appreciation of
  the kindness shown by staff at your
  Salford branch when my husband was
  taken ill after we called in on our way
  home...

• Hands across the water
  20

  BRENTWOOD trainee manager
  Matt Holland didn't let the
  Atlantic Ocean stand in the
  way of making life taste better
  for a New Yorker who wanted to
  know how she could buy gifts
  for relatives in Essex.
  He gave her information...

• Ring search rings true
  20

  TER LANE customer Sheilagh Birmingham s wedding ring holds great
  itimental value, so she was understandably upset when it and another
  ring slipped off her finger while
  , shopping.
  / A task force at the storei
  including...

• Snatched purse has silver lining
  20

  WHEN 93-YEAR-OLD Rosie
  Stickler had her purse snatched,
  she was naturally shaken. She'd
  been shopping at Greenford for
  25 years - and long before, at the
  town's former store - without
  anything like that ever
  happening...

• Steve sets set up
  20

  TUNING IN a television purchased at Prestwich proved
  troublesome for an elderly couple when they got the set
  home. So they rang stock control manager Steve Norwood
  for help.
  But as the couple seemed confused by...