'The Journal', October 2000

Table of content

• Contents
  02

  features
  Wem-ber-ley, Wem-ber-ley 9
  Sainsbury's Euro 2000 football
  challenge action
  king Cromwell 10
  new features at the refitted Cromwell
  Road store
  it's in the bank 12
  Sainsbury's Bank is about to get bigger
  than...

• If I were boss...
  02

  Trying the boss's shoes for size
  this month is Brentwood cashier,
  Helen Hacker...
  If I were boss, I would pick up on Boots' idea of being able to validate
  loyalty-card points from receipts for a whole month, so that if...

• All hands to the pumps
  03

  AS THIS issue goes to press, amazing stories are coming
  in about colleagues' incredible efforts across the country
  to maintain "business as usual" during the fuel crisis.
  At Kempshott, for example, petrol manager...

• Anthea lends her voice to Pet Patrol
  03

  POPULAR TV presenter Anthea Turner put her voice to a
  good cause recently when she became involved with Pet
  Patrol - a series of six CD ROMs, which is sponsored by
  Sainsbury's and full of news and stories about pets, for
  blind...

• Banks comes into fashion at Sainsbury's
  03

  SAINSBURY'S HAS teamed up with fashion designer Jeff Banks to
  launch an exclusive clothing collection for sale in larger stores.
  The three-year partnership with Jeff Banks and his design
  consultancy HO will see his team...

• Bites - Property shake-up
  03

  bites
  PROPERTY
  SHAKE-UP
  Sainsbury's
  property,
  construction and
  facilities
  management
  divisions are to be
  reformed into a
  separate business
  unit to maximise
  the value of the
  £4.5...

• Frilling hosiery
  04

  Moving away from food and drink, another
  exciting launch is that of high-quality tights for
  babies and bigger girls. All are available in
  exciting packaging in sizes nought to six months
  through to 11-12 years.
  For babies up...

• Graduates wanted, apply on-line
  04

  RECRUITMENT IS now under way for the new graduate
  trainee management scheme, which begins in
  September 2001.
  Trainees will gain a mix of technical skills and
  behavioural training as they progress through the...

• Homeshop pilot proves high flier
  04

  THE NEW instore concept- piloted at East Mayne store in Basildon - brings
  together items such as cookware, glassware, electrical goods, televisions, videos
  and audio equipment, plus a service desk, into one particular section of...

• IT specialists to help transform Sainsbury's
  04

  A STRATEGIC partnership has been forged
  with Andersen Consulting which will take
  over the IT capability and support for the
  business as part of Sainsbury's Business
  Tranformation Programme.
  Andersen Consulting is an IT...

• Simply irresistible
  04

  HAVING "real wow factor" is how the newly
  launched range of own-label boxed chocolates
  were described at the Christmas press event. The
  premium-quality range includes Chocolate
  Decadence, Wintertime, Cafe Cafe,...

• Multimedia makes training more fun
  05

  MULTIMEDIA PCs are now set up in all Sainsbury's
  and Savacentre stores and training on how to use
  them has been launched aross all stores.
  According to multimedia training project
  manager Sarah Moss: "We've put together...

• There's no business like shows business
  05

  SAINSBURY'S HAS been present at a number of major shows recently as
  part of its busy exhibitions programme.
  At the New Forest and Hampshire show, Sainsbury's was sponsor of
  the beef day.
  The show's president for this year, HRH...

• Top talent exported to US
  05

  FORMER BUSINESS
  systems manager Bharat
  Popat is to take up a special
  role as vice president of
  product management at
  Global NetXchange (GNX) in
  San Francisco.
  GNX is the retail industry,
  business-to-business...

• Enjoy a wedding fair at Fanhams
  06

  ARE YOU looking for wedding ideas? If you are, make sure you visit the
  Wedding Fayre on 15 October at the company training centre, Fanhams
  Hall, where more than 30 exhibits will inform you on everything from
  flowers to music...

• Kingsmead's kiosk wins good practice award
  06

  KINGSMEAD STORE in Farnborouqh is the first winner of
  the Tobacco Retailers Good Practice Award.
  Hampshire Trading Standards and Rushmoor's
  Environmental Health Services launched the award scheme
  to recognise local retailers'...

• Locals set pace in store-opening stakes
  06

  ACROSS THE country, more Sainsbury's stores are opening
  their doors, especially Locals with five new additions in the
  London area. Namely, Euston Tower, which opened on
  1 September, Streatham High Road on 15...

• Bites - Give me 5
  07

  bites
  GIVE ME 5
  Sainsbury's is
  supporting the
  British Dietetic
  Association's
  Food Awareness
  Week, 9-15
  October, for the
  third year running.
  The "Give me 5"
  campaign
  promotes the
  positive health
  message of...

• Free tickets for the Royal Albert Hall!
  07

  COME AND soak up some Christmas spirit at the final of
  Sainsbury's Choir of the Year 2000, at London's Royal Albert
  Hall on 3 December, from 3pm to 6.30pm.
  This year it forms part of a special one-off event, Choirs
  Galore! in...

• Retail student gains experience at Hempstead
  07

  HEMPSTEAD SAVACENTRE has received praise from Mid Kent College for
  providing Wayne Hall, a disabled retail student, with part-time work
  experience.
  Wayne, who is wheelchair-bound, spent a morning each week at the
  store for...

• Switch on to a special October offer
  07

  ScottishPower has teamed up with Sainsbury's to
  bring Sainsbury Group colleagues a cheaper
  alternative for the supply of gas and electricity*.
  special October offer to colleagues
  To celebrate the launch of the alliance between...

• Bites - Cliff's bestseller
  08

  bites
  CLIFF'S BESTSELLER
  The first novel of
  Cliff McNish, IT
  project manager
  at Blackfriars, has
  been snapped up
  by publisher, Orion
  Children's Books.
  The Doomspell is
  anexcitinq
  fantasy novel,
  which started as...

• Exeter's deli named best in the south
  08

  THERE WAS delight for the deli team at Exeter Central when its
  members were named winners of the Dairy Crest Cheese
  Competition, Southern Region, recently.
  The team - which was placed second overall in the national
  competition...

• IiP achievers approach 300 mark
  08

  THE NUMBER of stores achieving Investors in People (liP) status is fast approaching the
  300 mark with more stores gaining recognition every week. Among the proud recipients
  is Tottenham Court Road, which achieved it in a record...

• Pet-care sales benefit animals in distress
  08

  THE LATEST range of Sainsbury's pet-care accessories has taken the market
  by storm-and it's also helping raise much-needed funds for the RSPCA.
  Launched in June, the range is fully endorsed by the RSPCA and carries
  a...

• Rugby aces required
  09

  From round ball to oval, and if you
  fancy playing rugby on the
  hallowed turf at Twickenham,
  Sainsbury's Griffin Rugby club is
  looking for new recruits -
  whatever the standard.
  The Griffin is a Sunday side
  which was formed...

• Wem-ber-ley, Wem-ber-ley...
  09

  •we're Sainsbury's
  football army
  and we're going to
  Wem-beMey!
  The Sainsbury's Euro 2000
  football challenge took place at
  Wembley on 26 July with 500
  colleagues taking part from
  stores throughout the country.
  The...

• King Cromwell
  10

  London's Cromwell Road store refit is, after a seven-week closure, already proving
  its worth. New counters, 1,100 new product lines, and even more customer-focused
  colleagues, are driving sales up. A new, state-of-the-art store...

• It's in the bank
  12

  The first phase of the trial
  of Sainsbury's Bank's
  instore banking centres is
  doing well and phase two
  will be under way shortly.
  Six new centres are
  scheduledand these will
  be bigger, bolder and
  more...

• Cheers at Chaddesden
  13

  The instore banking centre at
  Chaddesden has been in situ since
  February and Bank colleagues at the
  store were the lucky recipients of a
  bottle of champagne for processing
  the highest number of credit-card
  applications...

• Express yourself
  14

  till roll trouble
  Laurie Brooker,
  checkout/replenishment
  assistant, South Ruislip:
  I have worked on checkouts for
  16 years and am appalled by the
  amount of paper which is left on
  the till roll when the machine
  states a new...

• Cartoons
  15

  It's OK there sheis! Yoohoo! FLORA!!!

• Salient points
  15

  Satish Dass, advertising clerk, Stratford:
  Why can't our checkouts recognise if an item
  has been bought in a transaction, if a coupon is
  scanned through?
  This happens at Tesco, where the cashier is
  told if the item has been...

• Bags of uses
  16

  TIMSBURYPRE-SCHOOL
  has found a novel way to use
  Sainsbury's shopping bags. Here's one of
  its pupils keeping herself a little bit cleaner
  by wearing a bag as an apron.

• Eva faithful
  16

  EVA SMITH, a 96-year-old customer at Christchurch store,
  wants to know if she is Sainsbury's oldest shopper.
  Eva has shopped at Sainsbury's all her life and now visits
  the store each Friday with Christchurch Age Concern....

• Garden wonder at Marsh Mills
  16

  COLLEAGUES AT Marsh Mills put their green fingers
  into action to build a garden right outside the store.
  They put the garden together in their spare time and have
  created a lovely place f or a lunchtime chat. Some of...

• Jamie books in at Sidney Street
  16

  JAMIE OLIVER'S connection with Sainsbury's took a new turn
  with him being spotted signing books at Sidney Street store with
  Elise Pinder (left) and Jean Carnell.
  The store held the book-signing
  jointly with the local WH...

• Kings of the Castle
  16

  DAVE ROBB'S district held its annual five-a-side football
  tournament, with 42 teams taking part.
  The tournament, which is now in its eighth year, was
  organised by Gary Dunne, duty manager at Burton-on-Trent.
  Castle Boulevard...

• Letchworth lends quality to carnival
  16

  LETCHWORTH STORE
  launched its own Quality
  message in Letchworth and
  neighbouring Hitchin, by
  entering a float in the local
  carnival.
  Stuart Lovell from
  produce and floral buying at
  Blackf riars supplied tip-top
  fruit,...

• All in favour, say Eye!
  17

  TWENTY-FOUR colleagues from Nine Elms
  store faced their fear of heights when they
  went on the London Eye Ferris wheel during
  summer.
  Department managers nominated the
  colleagues as a reward for all their hard work
  during the...

• Jolly way to holiday
  17

  SUMMER HOLIDAYS proved a whole lot cheaper for several colleagues on Dave
  Robb's district after two competitions were held.
  One was an open competition across the district and the other was to
  increase membership of the SSA. In...

• Mark's catch is some-fin special
  17

  TOTTENHAM COURT ROAD store manager Mark Hedges caught more
  than he bargained for on his fishing holiday to the south of France when
  he reeled in a 601b 8oz monster carp.
  Mark, a specimen carp fisherman in his spare
  time, broke...

• Pearl of a day
  17

  PEARL DAY, checkout/replenishment assistant at
  Worcester, thought it would be a good idea to take on her
  store manager Karen Mickelburgh's role for a day in aid of
  charity.
  She proved something of a tyrant, with...

• Shaun swings win at golf day
  17

  CRAWLEY PTM Shaun Thomas did just enough at his
  district's golf day to be the overall winner at the
  Hoebridge Golf Centre at Woking, Surrey.
  It wasn't quite in the mould of Tiger Woods' victory
  margins as Shaun tied with...

• All the ingredients for a great day out!
  18

  all the ingredients for
  a great day out!
  Whether you're a serious cook searching for the most exquisite
  recipe ideas and kitchen gadgets or you simply appreciate delicious
  food, the BBC Good Food Show 2000 in association with...

• Quick crossword
  18

  ACROSS
  6. Commotion (7)
  7. Worth (5)
  9. Guide (5)
  10. Attitude (7)
  12. Earthly (11)
  14. Mercury (11)
  18. Salary (7)
  19. Number (5)
  21. Behind (5)
  22. Change (7)
  DOWN
  1. Flinch(5)
  2. Put on (6)
  3. Suitable (3)
  4....

• Solutions to September's wordsearch and crossword
  18

  3. Colorado
  4. Michigan
  5. Idaho
  6. Hawaii
  7. Illinois
  8. Ohio
  9. Louisiana
  10. Nevada
  Across:1 Fright; 4 Madcap;
  9 Inconvenience; 10 Convene; 11 Aloft;
  12 Jiffy; 14 Jetty;18Clean;19 Unloose;
  21 Transcription; 22...

• Wordsearch
  18

  CAN you say who directed
  these ten famous films?
  1. The Godfather. Francis
  Ford (?)
  2. Psycho: Alfred (?)
  3. Metropolis: Fritz (?)
  4. Stagecoach: John (?)
  5. Taxi Driver: Martin (?)
  6. Lawrence of Arabia:
  David (?)
  7....

• Fare comment - Carrot and Coriander Soup
  19

  Here's a soup-er idea for those autumnal evenings O i CHOPPED,
  MEDIUMONION+
  2K6[2LB PEELED,
  SLICED CARROTS
  *5 LITREWATER*
  1 STOCK CUBE,
  CcbVERAJW
  ^^SIMMBR
  UNTIL CARROTS
  ARE SOFT.
  1'YJREE
  ^...

• June competition winners
  19

  Winning the £25 crossword is Marilyn Ottey at Burton-on-Trent. The £10
  wordsearch prize goes to Wendy Bell at Salisbury.
  Going to the movies to see Noel Coward's Relative Values were: A Howard,
  Homebase head office; Val...

• Passionate about food
  19

  This month, company innovation chef Steve
  Parkins serves up a nice spicy number for those
  cooler October evenings... Here's a wicked dressing that works a
  dream with all roast and grilled red meat
  -especially lamb, ostrich and...

• Win tickets to the King And I
  19

  The sensational The King and I is wowing
  unetsteiris audiences and critics alike at the
  inrtnn Palladium and the journal is
  ig you the chance to win one of
  airs of top-price tickets to see the
  how.
  starring Elaine Paige...

• Customer comments
  20

  star quality
  Northwich customer Helen Cli
  I am writing to thank your manag
  and staff who came to my aid wh<
  fainted in your store recently.
  I would particularly like to
  acknowledge the help given to me by
  Jayne Blakeley,...

• Durham plays it by the book
  20

  A FAULT with a musical Noddy book brought customer
  Mrs Layton back to Durham for a replacement. But Janet
  Atkinson, on the customer service desk, soon discovered
  Mrs Layton's copy was the last available.
  Undaunted, bakery...

• First aiders win praise from police
  20

  WHEN AN elderly cyclist was involved in a collision at a roundabout
  just outside Kimberiey store, three first aiders were
  first on the scene, administering first aid and controlling
  traffic until the ambulance arrived.
  Later,...

• Grandad makes grand gesture
  20

  CUSTOMER NORMAN Reeves, on hearing that his
  daughter had just made him a grandfather, telephoned
  High Wycombe store-some 150 miles from
  his home-to ask if a bouquet of flowers could be
  delivered to his daughter and...

• Wellingborough's Wendy forges friendship
  20

  ELLINGBOROUGH CHECKOUT operator
  Wendy Goldsmith has shown particular care for
  one blind customer she has befriended while
  Iping him with his shopping.
  Realising how difficult it is for him to cook,
  mdy has been willing to...