'The Journal', April/May 2000

Table of content

• Contents
  02

  features
  shopping forthe 21st century 10
  Sainsbury's new-look home-delivery service
  broadening the nation's taste 12
  the Foods Of The World category gets tastier
  MP standard flying higher by the minute 14
  Sainsbury's...

• If I were boss...
  02

  Enjoying being the boss this month is
  AngieMcErlane, manager of supply
  chain accounts at Streatham office...
  I would start by insisting that every colleague who doesn't work in a
  store should spend at least two weeks working...

• Bites - Ready meals hit winning streak
  03

  bites
  READY MEALS
  HIT WINNING
  STREAK
  Sainsbury's
  overtook Marks &
  Spencer in the
  ready-meals
  market over
  Christmas and
  January, and
  soared ahead on
  Chinese dishes
  over Chinese New
  Year.
  According to
  figures...

• Directorate changes shape under new chief executive
  03

  ALL CHANGE... New group chief
  executive Sir Peter Davis rings the
  changes from the top.
  A number of changes at director level have been
  announced following the arrival of Sir Peter
  Davis on 1 March as group chief executive....

• Green index names Sainsbury's as top food retailer
  03

  J Sainsbury pic has been named leading food retailer in this
  year's Index Of Corporate Environmental Enqaqement
  And Performance published by Business In The
  Environment. The company also ranked seventh out of the
  76 FTSE100...

• Reopening day is kids' stuff
  03

  Sainsbury's first Kids Shop has just opened for business in the newly
  extended Kiln Lane store in Epsom, Surrey.
  A move on from the Adams Childrenswear and Early Learning toys
  section, which opened in West Hove last year, the...

• Obituary: Sir Robert Sainsbury 1906-2000
  04

  Grandson of the
  company's
  founders and
  chairman from
  1967 to 1969, Sir
  Robert Sainsbury
  died in London
  on 2 April. Robert James Sainsbury, or
  "Mr RJ" as he was known at
  Sainsbury's, joined the family firm
  in 1930 as a...

• E-commerce link-up will improve supply chain
  05

  Sainsbury's is the first UK retailer to siqn up to the global business-tobusiness
  on-line exchange for the retail industry, GfobalNetXchange.
  The exchange was launched by Sears, from the US, and France's
  Carrefour, and is to...

• Produce sales to produce prizes for you
  05

  Thanks to a special produce sales
  incentive, thousands of pounds'worth
  of vouchers are up for grabs each
  guarter to spend on goods and services
  from companies such as Debenhams,
  Go Fly Limited, HMV and M&S. And all
  stores...

• Ready, steady, open!
  05

  Fern Britton, presenter of BBC2 TV's
  Ready Steady Cook programme,
  reopened the refurbished London
  Colney store last month which has been
  transformed from a Savacentre into a
  supermaket.
  The store now boasts the...

• A taste for all regions
  06

  Did you know that a staggering 31 per cent of the nation's vodka is
  drunk in Scotland and Lome Sausage is always part of the weekly
  shopping? Or that in Northern Ireland, Soda Bread is a must?
  These are just some of the results...

• Bites - Supporting Euro 2000
  06

  bites
  SUPPORTING
  EURO 2000
  Sainsbury's is
  getting right
  behind the England
  football team for
  Euro 2000, which
  runs from 10 June
  until 2 July. As the
  Official England
  Supermarket, and
  one often sponsors
  of the...

• Sainsbury's hosts Opportunity Now seminar
  06

  Sainsbury's hosted an "open door" visit at Blackf riars on 6 March for people associated
  with Opportunity Now - the organisation which promotes fair and balanced employment
  practices. The event gave visitors the chance to learn...

• Win tickets to MODE
  06

  Ten journal readers have the chance
  to win a pair of tickets to MODE
  The Contemporary Home Show,
  to be held at the Business Design
  Centre in Islington, London, from
  1-4June.
  MODE brings together the very
  best stylish and...

• Drive away in a Mazda MX-5
  07

  This summer you could be driving
  around FREE in a Mazda MX-5 -
  thanks to the journal's competition
  with Sainsbury's Bank Drive.
  All you need to do is fill in the
  entry form below saying why you
  should be driving a Mazda MX-5...

• Big business afoot for socks and hosiery
  08

  The new summer ranges of
  children's and men's socks,
  and women's hosiery are now
  available instore.
  A special target this year is
  f to attract customers who buy
  f their groceries from Sainsbury's
  but their socks and hosiery...

• Bites - Piping in the haggis sales
  08

  bites
  PIPING IN THE
  HAGGIS SALES
  Red Bank Road
  increased haggis
  sales by more than
  1,400 per cent
  during a district
  competition held
  around Burns'
  Night.
  A piper, who
  played at regular
  intervals, and
  haggis...

• Le Saux's fleece and shirt are up for grabs
  08

  Pupils at a primary school in Bath were given a
  lesson of the footballing kind by England
  international Graeme Le Saux after winning
  an instore leaflet competition run as part of
  Sainsbury's official sponsorship of...

• Under-25s to help SSA events come of age
  08

  The types of events best suited to helping younger colleagues work together and have
  fun were discussed at Fosse Park store in Leicester recently. The move followed a
  request from SSA members aged under 25.
  Chaired by Fosse...

• Bites - Good for your heart
  09

  bites
  GOOD FOR
  YOUR HEART
  Isle of Wight store
  linked up with a
  local health club
  during the store's
  Be Good To
  Yourself promotion
  to show how good
  the range can be
  for a healthy heart.
  The venture was
  very...

• Blunkett gives away one millionth book
  09

  Sainsbury's Bookstart
  has now given away
  more than one million
  free books to babies
  across the UK. David
  Blunkett, Secretary of
  State for Education, is
  pictured handing the
  one millionth book to
  Jessica Corker and...

• Staff councils speed uniform roll-out
  09

  The roll-out of the new-look Sainsbury's uniforms is to be
  accelerated following huge, positive feedback from
  colleaguesat local staff councils.
  The new timetable for the roll-out aims to have the
  uniforms in all stores by...

• Win a break in Bristol
  09

  Feel like getting away from it all and having a relaxing
  break right in the heart of one of Britain's liveliest
  cities?
  City Inn Bristol and the journal are offering one
  lucky reader the chance to win a weekend break for
  two...

• Sainsburys to you - shopping for the 21st century
  10

  Home delivery has come a long way since its origins in the
  early 1900s when lads rode about on bikes. The service has just
  moved into the 21st century in a big way with the relaunch of
  Orderline as "Sainsbury's to You"-and the...

• Broadening the nation's taste
  12

  According to
  some, there are
  only two types of
  great English
  cooking. Chinese
  and Indian!
  Whetherthat's
  true or not, there's
  no doubting the
  nation's passion
  for exotic dishes.
  A passion that
  Sainsbury's
  updated Foods...

• Win a luxury weekend for two...or a Pataks Indian hamper
  13

  accompaniments is offering one
  lucky journal reader a weekend for two at any
  Marriott Hotel of their choice (excluding London
  and Hanbury Manor).
  The prize includes two nights' luxury
  accommodation with breakfast and evening...

• IiP standard flying higher by the minute
  14

  In 1997, a target was set for Sainsbury's to gain the Investors in People standard
  every location by the end of 2000. Now, not a week passes without at least one
  location achieving liP - bringing the company ever closer to its...

• Central departments take centre stage
  16

  information sharing
  on snares
  My department - the share schemes
  department - is not one to rest on its
  laurels. Following our success in the
  ProShare awards (see February's
  issue), we are planning a series of
  roadshows and...

• Contacting your correspondent
  17

  If you know of something newsworthy in
  your neck of the woods, contact the
  correspondent nearest you and make
  sure journal readers hear about it. Or
  you can contribute directly to the
  journal by using the contact details...

• Famous faces party at Stockton
  17

  A special appearance was put in at Stockton
  Savacentre's staff party by the "Spice Girls" with
  supporting acts "Boyzone" and Geordie Dawes, aka
  security team leader Gary Wilson. Viewers of BBC's
  Shooting Stars show will...

• Express yourself
  18

  provide an inside guide
  Phil Bass, regional operations
  manager, central region:
  On a recent holiday in the
  United States, a friend - who
  hates shopping in
  supermarkets - commented on
  a simple but effective idea.
  The...

• Cartoons
  19

  I hope you Sainsbury's people aren't superstitious!

• Salient points
  19

  the value of loyalty
  Pat Merrie, Ann Morris and Irene Brettle,
  Southport Homebase:
  The new Homebase long-service award starts
  from April 1989, but we started eight weeks
  before that and are not going to receive it.
  There are...

• Computer reward for life-saver
  20

  Louise Evans, a first-aider at
  Alphington Road store, came to the
  rescue of colleague Chris Hargreaves when he suffered a heart attack
  instore late last year. She popped an aspirin - which thins the blood -
  under his tongue, a...

• Liverpool store welcomes Everton striker
  20

  Liverpool's East Prescot Road store entertained
  a famous footballing face when Everton striker
  Kevin Campbell was filmed there as a mystery
  guest for a recent edition of BBC's A Question
  Of Sport programme.
  According to store...

• Lorra love for lovely old lorry
  20

  Alan Charles, a retired driver from Buntingford
  depot, kept a loving eye on an ex-Salnsbury's
  Atkinson lorry after it was sold to a travelling fair
  in 1983.
  But by 1996, the vehicle was in very bad
  condition and was bought by...

• Ripley spice it up
  20

  To help celebrate its success - in line with
  the Way We Work principles - Ripley store
  held a party featuring a specialappearance
  by the "Spice Girls". Showing off his talents
  as Baby Spice is senior duty manager Pete
  Hill...

• Stars come out for district party
  20

  Terry Wells' latest annual district party is already the stuff of legend
  after it was mentioned, not only on the Pepsi Chart and CITV, but also
  on Radio One's Zoe' Ball Breakfast Show (before Zoe' left).
  About 1,600 colleagues...

• Braintree's funds benefit hospice
  21

  Braintree store has been fund-raising over the past
  few months for the local Farleigh Hospice and raised
  an impressive £1,000. Presenting the cheque to
  the hospice's Steve Razell are: (I to r) Denise Perrin,
  Yvonne Raven and...

• Cat in a flap
  21

  A cat had a lucky
  escape after
  travelling several
  miles underthe
  wing of a car before
  a customer at
  Chichester store
  heard her meowing
  inside the vehicle in
  the store's car park.
  Two members of
  the customer
  service...

• Fancy a party at Fareham?
  21

  Farehamis
  celebrating its 25th
  birthday with a
  party on Saturday
  25 November.
  Tickets are free, and
  anyone who has
  ever worked at the
  store is invited.
  If you're
  interested,please
  phone 01329
  287721, and ask
  for Helen...

• Hempstead brings sunshine to nursery
  21

  Hempstead Savacentre raised funds
  throughout 1999 for the Variety Club Of Great
  Britain and used the money to buy a Sunshine
  Coach for The Woodlands Special Needs
  Nursery in Gillingham, Kent.
  Duty manager Peter Limbert is...

• Joanne's success on a platelet
  21

  Lancaster can boast it employs the youngest platelet
  donor in the country with student worker Joanne
  Pearcy.
  Joanne was featured in her local newspaper as
  part of a campaign to recruit donors. She has been
  giving blood for...

• Ken aids Zimbabwe project
  21

  Ken Dixon, warehouseman at Charlton depot, together with his wife Maureen,
  spent five weeks in Zimbabwe last year helping the Ameva Work Project - a
  Christian farm and school for nearly 800 pupils. Their priority was to...

• Coke gives your child a chance to lead England
  22

  Coca-Cola is offering one lucky reader's child the chance to lead out the
  England team in its match against Germany in the Euro 2000 football
  championship. But hurry as your entry needs to be in by Monday 8 May.
  Coca-Cola is an...

• Quick crossword
  22

  ACROSS
  1.3-D viewer (11)
  9. Intimidate (3)
  10. Rot (9)
  11. Mischievous (5)
  13. Narrated (7)
  14. Make more wealthy (6)
  16. Satisfy (6)
  18. Greed (7)
  19. Dulcet (5)
  20. Showed (9)
  21. Hawaiian garland (3)
  22. Former...

• Solutions to March's wordsearch and crossword
  22

  1. Flute
  2. Drums
  3. Saxophone
  4. Harp
  5. Piano
  6. Violin
  7. Guitar
  8. Cello
  9. Trumpet
  lO.Sitar
  Across: 1 Vary; 3
  Assemble; 9 Liberal;
  10 Tress;11 Disintegrate;
  13 Twinge;15 Divest;
  17lmpermanence;
  22 Hilarity; 23...

• Wordsearch
  22

  THEM bones, them
  bones... Can you find
  the medical names for
  these bones? Words are
  written horizontally
  and vertically, but not
  diagonally or backwards.
  bones
  1. Shoulder blade
  2. Backbone
  3. Chest bone
  4. Shin...

• Fare comment - Chicken Spinach Stilton Toast
  23

  Be a spring-chicken lover with this toasty recipe... JWP •
  UANCHZOOGOF
  SPINACH
  BYPROPPIN6-
  INTO PAN OF BO/UNO
  Y#TERFOR33SECS
  IKS
  SPICY
  SEHSON-
  —' INS-OVER
  2.X180 & BONELESS,
  SKINLESS CHICKEN
  BREASTS
  Ifi/lIU...

• Hear! here!
  23

  Orange Just Talk offers you:
  No hidden service charge
  No expiry date on top-up vouchers
  Calls can cost as little as 5p per minute
  International calls from the UK cost at least 20 per cent
  less than BT's standard...

• January competition winners
  23

  Winning the £25 crossword prize is
  Andy Beaven at Uxbridge business
  centre. The £10 wordsearch prize goes
  toBGilesatKempshott.
  Racing off tothe British Grand Prix
  weekend at Silverstone were
  Richard Hill, Meadowhall;...

• Up and under with Novon
  23

  m! Sainsbury's
  quins Rugby Club,
  atch Harlequins
  season away
  ou need to be as
  If and send your
  Y12 MAY.
  are offering you
  e to enjoy a rugby
  uins play against
  Loftus Road on
  , the lucky winner
  andHarleguins
  Harlequins...

• Customer comments
  24

  never a nuisance
  Stanway customer Sukie Simpson
  writes:
  I would like to commend the way you
  deal with customers with disabilities.
  I have MS and find shopping extremely
  tiring, but the cashiers are always
  very helpful...

• Guildford keeps cool in a crisis
  24

  Guildford colleagues came to the rescue when two
  customers were coincidentally taken ill on the same day,
  atthesametime.
  While supervisor Pauline Jones and cashier
  Annette Taylor helped one woman who needed
  to be taken to...

• Human touch
  24

  A little boy's wish to have a Bug's Life
  cake for his fifth birthday nearly came
  unstuck when Haywards Heath stopped
  stocking them.
  But thanks to the store making a few
  phone calls, a cake was found at East
  Grinstead and...

• Tea sales go Dutch
  24

  hen a former Halifax customer living in Hoi
  as unable to find his favourite tea in
  utch shops, he wrote
  store and asked
  ne PG Tips to be ~^y
  )him.
  Store manager
  Anthony Clegg duly
  •bliged, paying th°
  ostage and...

• The hottest L-shape in town
  24

  stocks make nobody's life taste better, but Nev
  duty manager Steve Horrill has found one way to
  ise the time they leave a hole on the shelf - by
  nganL-shapered.
  -A by the SABRE system,
  warehouse assistants...

• Weedon Road keeps the party jumping
  24

  Following a special request from her
  daughter, Weedon Road customer Mrs
  Aggarwal went in search of a birthday cake
  like one she'd bought two years before.
  But no stores in the Northampton area had
  anything like...