'The Journal', June 2000

Table of content

• Contents
  02

  features
  the webjust got tastier 8
  a look at Sainsbury's new tasteforlife
  website
  why the One-Stop-Shop's the place 10
  to call
  how the One-Stop-Shop is supporting
  stores
  charity champions 12
  fab fund-raising stories from...

• If I were boss...
  02

  Taking his place in the hot seat this
  month is Stevenage's assistant night
  shift manager, Gary Monk...
  If I were boss, I'd introduce hit squads with three people in each. The
  squads would fill special offers and low levels...

• A to E review - results on the way
  03

  All colleagues at Sainsbury's and Savacentre will find out this
  month about the results of the A to E project - which started last
  autumn to review all non-management roles in stores.
  The project's results will be communicated...

• Bites - Organic growth
  03

  bites
  ORGANIC
  GROWTH
  Sales of organic
  foods shot up by
  137 percent last
  year, with
  Sainsbury's
  taking the largest
  share of this
  dynamic market
  with 30.2 per cent
  against Tesco's
  28.6 per cent.
  According to
  market...

• Bold proposal woos Safeway shoppers
  03

  A bold marketing tactic aimed at enticing Safeway's
  customers to switch to Sainsbury's saw Safeway shoppers
  invited on 13 May to exchange their defunct ABC loyalty card
  for a Reward Card.
  Open until the end of trading on 10...

• New cards to be dealt
  03

  The new Sainsbury's Bank Visa Card has just been
  launched, replacing the current Classic, Gold and
  Merit Visa cards for new account customers.
  Existing cardholders can keep these cards and the
  same associated benefits will...

• Bites - Minister praises disability record
  04

  bites
  MINISTER
  PRAISES
  DISABILITY
  RECORD
  At the launch of the
  new Disability
  Rights
  Commission (DRC)
  on 25 April,
  Sainsbury's was
  cited as a model
  employer.
  Minister for
  Disabled People,
  Margaret Hodge
  said there...

• Brighton belles go on show
  04

  The staff restaurant at West Hove was
  transformed into a fashion show when 19
  colleagues' children, aged between one and
  nine, took to the catwalk to model the Adams
  Chiidrenswear summer collection in front of
  75...

• Four awards fly Sainsbury's way
  04

  Four very different accolades have come Sainsbury's way in recent weeks - from
  award programmes run by The Mirror newspaper, Your Money Direct magazine,
  Property Week and Sutton Coldf ield new business.
  In the The Mirror's...

• Pinner piranhas show their teeth
  04

  The winners of the seventh annual Group SSA guiz final
  were the Pinner Piranhas who swallowed up the
  opposition to win the prestigious guiz shield and
  winners' crystal glasses.
  Thirty-three teams from around the...

• Bites - Top stores clean up in sales drives
  05

  bites
  TOP STORES
  CLEAN UP IN
  SALES DRIVES
  The results of two
  sales-driving
  competitions are
  now in - one for
  cleaning products,
  the other for facial
  tissues.
  Stores were split
  into eight size
  categories and
  judged on...

• Feeding time at the zoo
  05

  Sainsbury's usually donates most of its food waste to
  homeless charity Crisis FareShare, but in those parts of
  the country where homelessness is not such a pressing
  issue, it is local zoos which are benefiting.
  One prime...

• Procedures move onto Intranet
  05

  The retail procedures manuals are now online on the
  new Sainsbury's Intranet - meaning that bulky paper
  manuals can soon be consigned to history.
  This is the first part of the Intranet - the internal
  version of the Internet -...

• Store opening programme fills up on petrol stations
  05

  The fourth store in the Sainsbury's Central format opened at The Moor,
  Sheffield, on 17 April, as a replacement for the almost 25-year-old
  Charter Row store in the city centre.
  The Moor carries the Central format's usual...

• Bites - Glen Road reigns in Spain
  06

  bites
  GLEN ROAD
  REIGNS IN SPAIN
  Glen Road's
  produce team
  finished top of the
  district's sales
  drive on the
  department, after
  increasing sales by
  12 per cent.
  The drive took
  place over 12 weeks
  and saw stores
  putting...

• Charitable gift helps kids breathe easy
  06

  Research reveals that childhood asthma is on the increase and it's estimated that one in
  seven children in the UK currently has the condition. That's why Sainsbury's is funding the
  next edition of the National Asthma...

• Coke brings fizz to Blackfriars
  06

  Colleagues at Blackfriars were recently
  treated to a Coca-Cola sampling session as
  well as a free draw to win a pair of tickets to
  the England v Brazil football match, held on
  27 May.
  Coca-Cola gave away more than...

• Sainsbury's helps kids make hospital an education
  06

  Television presenter Carol Vorderman received a cheque for £86,000 from
  Sainsbury's on behalf of the charity Express Link-Up, of which she is patron.
  The charity aims to help children in hospital keep up with their school...

• A crisp new look
  07

  Sainsbury's has upgraded and relaunched its own-label crisps range
  with fun, new packaging aimed at adults and children alike.
  The range has also been extended and includes various crazy
  characters such as wide boy, cockney lad...

• Bites - Diabetes week
  07

  bites
  DIABETES WEEK
  For the fifth year
  running,
  Sainsbury's will be
  supporting The
  British Diabetic
  Association's
  National Diabetes
  Week (11-17 June).
  Look out for
  activities in your
  store, including the
  launch of a...

• Loops make life easier for hard of hearing
  07

  A hearing device which makes life easier for
  both deaf customers and colleagues is being
  tested at Burpham store as part of
  Sainsbury's commitment to meeting the
  needs of people with disabilities.
  The device is a portable...

• Toast Rosemount's success with a free case of wine
  07

  To celebrate its international success in winning "Winery Of The
  Year San Francisco", the Australian wine producer Rosemount
  Estate is continuing its special Chardonnay promotion to the end
  of June, offering customers the...

• The web just got tastier
  08

  Sainsbury'sweb
  presencejustgota
  whole lot tastier
  thankstothe
  launch of the new
  tasteforlife sitegiving
  people
  worldwide the
  chance to know all
  there is to know
  about making
  better food easier. Making better food...

• Presenting Sainsbury's Bank's Net presence
  09

  Sainsbury's Bank has also got in on the
  Internet act by launching its own web
  site at www.sainsburysbank.co.uk to
  encourage ever-greater numbers of
  astute customers to check out the
  guality and value of its...

• Why the One-Stop-Shop's the place to call
  10

  The One-Stop-Shop began last summer with
  a small team answering phones at Blackfriars,
  but its success in supporting stores seeking a
  guick response from the centre has seen it
  transform the way Sainsbury's does business....

• Bikers benefit Mencap
  12

  Margaret Browett, the biking baker from Barnwood
  store featured in the November issue, has
  completed the strenuous 500km Nile Bike Ride
  2000 for Mencap. Just to prove it, here she is
  pictured thanking Allah as she nears...

• Money for Mozambique
  12

  A number of stores have done their bit to help the victims of the recent flood in •
  Mozambique.
  Chippenham store raised £2,780 for the appeal in just one week, thanks to grocery,
  assistant Jean Somerset (right in the picture...

• Tesco team torn apart for charity
  12

  Sainsbury's showed they have the talent for beating Tesco when
  King's Lynn store thumped the local Tesco's team 7-1 in a charity
  football match.
  Held in memory of meningitis victim Ben Adams, the...

• Wakefield helps charity snap up cash
  12

  Wakefield store has donated
  £800 to The Children's
  Society after a local
  photographer took photos of
  customers in the store's
  foyer.
  For every family portrait
  taken, the photographer
  donated a percentage of the
  fee to...

• Blackpole manager jailed
  13

  Jim Smith, store manager at
  Blackpole, was arrested and
  charged with having knobbly
  knees and failing to buy
  colleagues a Christmas drink - all
  to raise money for the Royal
  National Institute for the Blind.
  After pleading...

• Bolton buddies up with church
  13

  Bolton store has donated £1,000 to Bank Top United
  Reformed Church as part of the store's Side By Side
  project.
  With the help of Bolton colleagues, church
  members painted a room used for Sunday School and
  fitted...

• Great deeds at Yarmouth
  13

  Great Yarmouth store has raised an impressive £4,000 for Leighanne
  Halstead, a local schoolgirl suffering from leukaemia.
  The store held a prize draw, with the prizes donated by local
  businesses. Tickets were sold for £1 each...

• Last puff
  13

  Do you remember
  November's journal and
  the three centraldepartments
  colleagues
  from logistics who vowed
  to give up smoking till
  the new millennium to
  raise funds for charity?
  Well, Paul Dewdney,
  Simon Skeet and...

• Star trekkers show fund-raising enterprise
  13

  RIDING THE RAPIDS... The adventurers
  themselves up the river - with paddles,
  A group of 21 Sainsbury's colleagues experienced the thrill of a
  lifetime during March when they took part in the Nepal 2000
  Expedition - a 12-day...

• Express yourself
  14

  share and share alike
  Jon Hopewell, produce
  assistant, Harrogate:
  I think it's about time the profit
  sharing scheme was overhauled.
  Why are directors included -
  don't they earn enough already?
  Is it right that Dino...

• Cartoons
  15

  This surfing the net plays havoc with the digestion!! Mother!!!

• Salient points
  15

  shot in the arm for profits
  Martin Newark, kiosk assistant, Bromley:
  With flu outbreaks becoming more frequent
  and the NHS being stretched to the limit
  these days, couldn't Sainsbury's help
  colleagues by arranging for a nurse...

• Basingstoke gets its drivers out
  16

  Driving away with
  the prizes from
  Basingstoke depot's
  transport
  department's annual
  Griffin Doubles golf
  tournament were
  partners George
  Mennell and Darren
  Staniland.
  The competition
  took place at the
  Sandford Springs...

• Dancing in the aisles
  16

  Customers were
  treated to dancing in
  the aisles when
  students performed
  two shows at Low Hall
  store as part of their
  coursework.
  Twenty performing
  arts students from Sir
  George Monoux College
  inWalthamstow
  danced, acted...

• Hornchurch happy to help celebration
  16

  Hornchurch store helped a popular couple celebrate
  their70th wedding anniversary in style by
  presenting them with a bouquet. George and Phyllis
  Garrett have been shopping at the store for 17 years
  and are pictured with: (I to...

• Longwater donates nice cereal numbers to school
  16

  Longwater Lane store has donated some of its old advertising
  to Chapel Break Pre-School in Bowthorpe, Norwich, to
  brighten up the children's play area. As our photograph
  shows, the Weetabix truck has been a particular success!

• Ship ahoy!
  16

  Richard Keeling from Macclesfield store is soon to
  sail around the world in the BT Global Challenge.
  He'll be sailing the "wrong way" around the
  world, against the prevailing winds and currents, in
  the 30,000-mile trek...

• Wendy's rugby reward
  16

  Wendy Hawkins, checkout supervisor at Thornhill, won a
  pair of tickets to see Wales beat Scotland in the Six
  Nations rugby international held in March.
  Wendy's win was courtesy of Thornhill coming out
  tops in the Peters Pies...

• A match made in Sainsbury's
  17

  Two customers at Birkenhead store
  who had not seen each other for over
  20 years found love the second time
  around after bumping into each other
  among the groceries.
  John Astbury proposed to Jane Driscoll
  on New Year's Eve...

• Billie's a hit at Stratton
  17

  Pop star Billie Piper proved a real hit at Stratton store when she
  judged the local Family Snapshot 2000 competition.
  The competition was run with the regional daily, the
  Swindon Evening Advertiser, to find the Swindon Family...

• Decade for Durham
  17

  Durham celebrated its tenth birthday
  during April, coinciding with the
  introduction of the new-style uniform
  at the store.
  "he birthday models are: (I to r)
  Dmer services assistant manager
  Janice Jones, grocery manager...

• Great gathering at Golders Green
  17

  Over 100 colleagues past and present enjoyed
  Golders Green's superb 25th birthday party at
  Brent Cross Bangueting Centre.
  Ann Smith, who organised the party, was
  presented with a bouquet for her efforts.
  Pictured tucking in...

• Sharon's governorship receives royal approval
  17

  Sharon Stuttard from
  Middlesbrough store paid the
  Queen a visit during May,
  because of her role as
  chairman of the school
  governors at Archibald
  Primary School.
  Sharon, who works on
  fresh foods, received the
  invitation to...

• Quick crossword
  18

  ACROSS
  4. Nominal (7)
  8. Above board (6)
  9. Pacify (7)
  10. Serviette (6)
  11. Hypothesis (6)
  12. Talk (8)
  18. Depose (8)
  20.Grumble(6)
  21. Believe (6)
  22. Scent (7)
  23. Shrew (6)
  24. Make good (7)
  DOWN
  1. Join (7)
  2....

• Solutions to April/May's wordsearch and crossword
  18

  Spine
  Rib
  Tibia
  Clavicle
  Jaw
  Patella
  Femur
  Skull
  Fibula
  Across:
  I Stereoscope; 9 Cow; 10 Decompose;
  II Elfin;13 Recited;14 Enrich;16 Please;
  18 Avarice; 19 Sweet; 20 Exhibited;
  21 Lei; 22 Predecessor.
  Down: 2 Tow; 3...

• Summer days out solved!
  18

  Summer 2000 Instants has now been launched
  instore. Together with all the old-time favourite
  attractions, new ones include:
  British Airways London Eye, Millennium
  Dome, London Bus And Walking Tours,
  Science Museum, Tower Of...

• Wordsearch
  18

  THE cities listed
  below all have
  famous rivers
  running through
  them. The rivers are
  hidden inourword
  grid. Can you find
  all ten? Words are
  written horizontally
  and vertically,
  not diagonally or
  backwards.
  the...

• Fare comment - Grilled Vegetable Salad
  19

  Here's a veggie good idea for salad lovers...ONION IN THE
  OVEN FOR 1HR
  ATiOO'CfCfSb
  ft/TlNHALF
  X&REENANP
  1REP PEPPER.
  REMOVE STEM ANP
  SEEPS.
  MEANWHILE...
  ( f)R/i-t- UNTIL SKINS
  PEEL ANP
  SLICE INTO
  STRIPS...

• February competition winners
  19

  Winning the £25 crossword prize is Mary Lee at Swadlincote. The £10 wordsearch
  prize goes to Mark Clement at Torquay.
  Seeing the latest fashion at The Cosmopolitan Show were: Conchita Tee, Canterbury;
  M Smallpeice, Apsley...

• Get flash in the pan
  19

  With the asparagus season in full flow,
  company innovation chef Steve Parkins
  gives a handy hint for serving up fresh
  tips...
  "Don't peel your asparagus - simply
  hold an end in each hand and snap. Then
  discard the end bit or...

• Relative rewards
  19

  Readers have the chance to win one of ten pairs of tickets
  to see a new film of Noel Coward's comedy Relative
  Values, in which English class meets American sass in a
  delightful comedy of clashing cultures, which goes...

• Turn over a new leaf with Twinings
  19

  Twinings is offering ten journal
  readers the chance to win a beautiful
  oriental teapot set to celebrate the
  launch its new green tea range.
  Each set is worth £50 and
  contains a teapot, handmade from
  blue clay, delicately...

• Bretton goes flat out to help
  20

  AFTER AN early-morning shop, Bretton
  customer Janie Bingham felt a bit deflated when
  she returned to her car and foundone of its tyres
  completely flat.
  Unable to remove the stiff wheel bolts, she .
  went back to the store for...

• Customer Comments
  20

  happy result
  Lyons Farm customer Sheila H
  writes:
  Your grocery manager Dave Bro'
  could not have been more helpf i
  my request to have two bottles o
  champagne delivered to friends
  Bournemouth for their 50th wed
  anniversary....

• Durham says yeast to top service
  20

  HE SERVICE a Durham customer
  received buying 16p worth of fresh
  'east was so excellent that the
  jstomer's daughter later wrote in to
  nk you, adding: "your kind
  llocated time and patience as if
  we were spending a fortune."
  e...

• First-aiders praised at Eltham
  20

  WHEN A customer collapsed in her car in Eltham's car
  park, first-aiders Michelle Marks and Adam Simmons
  were quickly on the scene, showing the highest
  possible standard of customer care.
  Under the guidance of an off-duty...

• Sainsbury's 1 Tesco 0
  20

  ST CLARES' customer Mrs Robson was disappointed wh
  she couldn't buy ajar of Olay Total Effects because the
  keyholder of the secure-cage, holding the jars, was out of
  the store for a moment.
  But Orderline manager Lenny Tomkins...