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Audio recording and transcript of Eddie Ricketts, an area director at Sainsbury's from 1975. Topics include clothing, service counters, decimalisation, Jubilee strike. Interviewed by Bridget Williams (Sainsbury's Archive) as part of her research for her book 'The Best Butter in the World: A History of Sainsbury's'.

Summary of content:
1970/80s: The new departments. Clothing in Sainsbury's, East Grinstead. Joe Barnes. Dennis Mailes.
1990s: Clothing in Sainsbury's. Display. Service counters.
1970s: Display. Dump bins. Technifills. Woolwich. Display. Changing displays. Clare's of Swindon. Roy Griffiths. Introduction of Service Counters.
1970s/80s/90s: Service counters. Fresh meat and fresh fish. Bury St Edmunds. Cromwell Road. Billingsgate Exhibition.
general: Regional variations. Scotland. Labour productivity. Colin Harvey. Working hours.
1970s: Changes in store management structure.
1993: Genesis.
1970s: Decimalisation. Inflation. Training shops. Jubilee Strike 1977. Discount 1978.
?: Essentials.
1980s: Trades Description Act.
1976: Heatwave.
general: Inflation and depression. Special offers.